Account Coordinator (Affiliate Marketing)

We are currently seeking an experienced and independent Account Coordinator (Affiliate Marketing) to join our team in support of our US-based partner company, Gen3 Marketing.

Gen3 Marketing (Gen3) is the leading global performance marketing agency specializing in affiliate marketing, leveraging nearly two decades of publisher relationships and data-driven capabilities to transform business results. The firm has global reach with offices across USA, Canada, and Europe. From performance PR to deal and loyalty publishers, Gen3 builds and maintains full-funnel programs to drive customer acquisition and revenue growth. The most awarded affiliate marketing agency, Gen3 has been recognized by Commerce360 as the leading Affiliate Agency for the top 1000 internet retailers and named Agency of the Year 14 times, including by AWIN Think Tank 2023, CJ 2022, and Rakuten 2022.

As an Account Coordinator, you will support Gen3 client programs in various mid-marketing and enterprise B2C and D2C businesses working alongside an Affiliate Manager who owns the strategy. You will start executing well-defined tasks and finish your first year able to speak credibly about program strategy, network capabilities, and partner economics.

Responsibilities:

Grow the partner base

• Research and recruit affiliate partners that fit each client’s vertical and audience
• Onboard new partners: applications, terms, creative access, first-placement setup
• Keep partner communication moving: outreach, follow-up, day-to-day questions
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Keep programs healthy

• Run quality and compliance checks on partner activity; flag anything off-policy
• Handle transaction inquiries, reconciliations, and batch uploads
• Process commission rate adjustments and program updates in-platform

Get assets live

• Build and deploy text links, banners, and promo codes
• Draft and schedule partner newsletters and program announcements

Turn data into direction

• Pull performance data and build recurring reports
• Track partner performance against vertical benchmarks; surface growth opportunities and underperformers to your manager

Learn the strategy layer

• Join client calls to support live operations
• Shadow your Affiliate Manager on strategy development, network capabilities, and partner optimization

Qualifications: 

• Professional communication and strong English skills
• Detail-oriented and highly organized
• Comfortable analyzing data using spreadsheets and, increasingly, LLMs, including sorting, filtering, creating pivot tables, analyzing, and QAing data
• Interest in affiliate marketing
• Experience in a role where you managed a queue (customer service, account support, or operations) – plus
• Previous exposure to digital performance and/or partnership marketing – plus
• Previous experience with Impact, Rakuten Advertising, Awin, ShareASale, CJ, or Partnerize – plus

We offer:

• Full-time, remote work
• Working hours: Monday to Friday, starting from 1pm CET or later
• Private Health Insurance from day 1
• Timely and organized performance reviews

If this seems like the right job for you, we invite you to submit your resume in English. Please keep in mind that resumes in other languages might not be considered.