Business Operations Specialist
Biessen Pharma is looking for a proactive and detail-oriented Business Operations Specialist to join our growing team.
This is a dynamic role within an international pharmaceutical company, providing support across commercial operations, sales coordination, logistics, finance documentation, and business administration. The position offers an excellent opportunity to work closely with management and contribute directly to the efficiency and growth of the company.
Key Responsibilities
Sales & Commercial Operations
- Coordinate daily sales operations, including customer and distributor orders, invoicing, contracts, product replacements, and complaint handling.
- Maintain and update agreements with customers and suppliers.
- Support cooperation with wholesale distributors, including monitoring credit limits and operational activities.
- Prepare sales reports, commercial analyses, and business performance reports.
- Support promotional activities and commercial budget planning.
Supply Chain & Logistics
- Monitor inventory levels within the company system.
- Coordinate logistics activities with internal and external partners.
- Support forecasting activities and preparation of purchase orders with manufacturers and warehouse partners.
- Coordinate customs clearance documentation, applications, and related payments.
Accounting & Financial Documentation Support
- Support the accounting process by preparing, collecting, and coordinating required documentation for the external accounting provider.
- Prepare and organize customer invoices, e-invoicing activities (SEF), credit notes, compensation statements, and other supporting financial documents.
- Ensure accuracy and completeness of documentation required for accounting processes.
Business Administration & Management Support
- Manage general company administration, including company cars, office operations, employee leave administration, and fixed assets.
- Maintain records of company assets and related handover documentation.
- Prepare monthly employee timesheets for management approval.
- Provide operational and administrative support to management.
- Ensure proper documentation control and efficient business processes.
Requirements
- University degree in Business Administration, Economics, Pharmacy, or a related field.
- Previous experience in business operations, sales administration, finance support, logistics, or a similar role.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent attention to detail and analytical thinking.
- Good knowledge of MS Office, especially Excel.
- Experience with ERP systems and SEF (e-Invoicing System) is an advantage.
- Fluency in English, both written and spoken.
- Proactive, reliable, and solution-oriented approach with a strong sense of ownership.
We Offer
- Opportunity to work in an international pharmaceutical company.
- Dynamic and supportive working environment.
- Professional development and continuous learning opportunities.
- Competitive compensation package.
If you are looking for a diverse role with broad responsibilities and the opportunity to make a real impact, we would like to hear from you.
Biessen Pharma d.o.o.
Rudnička 9, Beograd, Srbija
PIB: 105624691
Matični broj: 20425652