Customer Solution Specialist

About the Company:

AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $7.4 billion.

AMETEK has 17,000 colleagues at more than 150 operating locations, and a global network of sales, service and support locations in 30 countries around the world.

The AMETEK Growth Model combines its four growth strategies of Operational Excellence, Strategic Acquisitions, Global & Market Expansion, and New Product Development, with a disciplined focus on cash generation and capital deployment. By executing the AMETEK Growth Model, the company seeks to generate shareholder value by doubling earnings per share over the course of each business cycle.

AMETEK consists of two operating groups, both with highly differentiated technology and leading positions in niche markets:

Electronic Instruments - a worldwide leader in the design and manufacture of advanced analytical, test and measurement instrumentation for the energy, aerospace, power, research, medical and industrial markets.

Electromechanical - a differentiated supplier of automation and precision motion control solutions, and highly engineered electrical interconnects, specialty metals and thermal management systems.

Position requirements:

• Enter customer orders accurately into the Navitar ERP system
• Prepare and issue order confirmations to customers
• Monitor scheduled deliveries and follow up to ensure timely execution
• Proactively communicate order status and shipping updates to customers
• Reconfirm and communicate revised shipment dates in the event of delays
• Create and process Return Material Authorizations (RMAs)
• Notify customers when orders are ready for pickup
• Act as a key operational contact for customer purchasing teams, including international customers
• Maintain accurate order, shipment, and return documentation
• Collaborate closely with internal teams to support smooth order fulfillment
• Reference: L19Ys6Fuoqkr5i_lCw5LR6PtV_uRNGseOjxa2OHFmk6RQUitEB4iXf-hykMd1y0R

Position Requirements:

• Previous experience in sales administration, order management, or customer service
• Fluent in English language
• Experience in a manufacturing or industrial environment preferred
• Strong attention to detail and accuracy
• Ability to manage multiple priorities and follow up effectively
• Strong written and verbal communication skills
• Experience working with ERP systems (Syteline or similar systems preferred)
• Ability to work effectively with international customers and internal stakeholders
• Demonstrated interest and practical ability to use AI tools to improve efficiency and quality of work while applying good judgment and responsible use
• Comfortable learning and adopting new AI-enabled ways of working and proactively identifying opportunities where AI can drive meaningful impact in daily activities

What we offer you?

• Work in a dynamic international environment and pleasant and supporting team
• Opportunities for learning and personal growth
• Private Additional Health Insurance
• Employee Assistance Program
• And many other perks and benefits