Zaduženja
- Responding to customer inquiries
- Troubleshooting technical issues
- Resolving escalated issues
Neophodno
- Experience in international customer support
- Intermediate to advanced English
- Independent problem solving ability
Benefiti
- Remote work flexibility
- Collaboration with international clients
- Professional growth opportunities
Adecco, a global leader in the field of employment with a wide range of human resources services, is seeking motivated candidates for the position of: Customer Support Assistant (English language), for its client company Tadoo, a leading company in the mobile messaging industry, specializing in SMS traffic with one-time passwords.
Key Responsibilities:
- Responding to customer inquiries via email and chat.
- Troubleshooting technical issues and providing clear solutions.
- Guiding users through product and service features.
- Collaborating with internal teams to resolve escalations.
We are looking for someone who:
- Has experience in customer support, particularly in an international environment.
- Possesses intermediate to advanced English language skills.
- Has experience in the mobile messaging industry (preferred but not required).
- Can independently solve problems and apply analytical thinking.
The company offers:
- Remote work with the flexibility to work from home.
- The opportunity to collaborate with national and international client networks.
- A dynamic work environment with potential for professional growth.
Adecco
Adecco u svetu Sa sedištem u Švajcarskoj, vođen od strane multinacionalnog tima sa iskustvom iz razgranatog svetskog tržišta, sa svojih 32.000 zaposlenih u 5.000 kancelarija u preko 60 zemalja sveta, Adecco pruža širok spektar fleksibilnih HR rešenja. Adecco pripada grupi 500 najvećih kompanija na svetu. Svakog dana, Adecco mreža spaja preko 650.000 saradnika sa više od 100.000 klijenata širom sveta, što nas čini četvrtim najvećim poslodavcem na globalnom nivou. Svesni svoje globalne uloge,…