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Employee Relations and Compliance Specialist
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.
Overview
Work Location: This role is based onsite in Belgrade, Serbia.
What You'll Do
- Manage employee relations cases across the EMEA region, including supporting workplace investigations and case resolution activities.
- Partner with P&C Business Partners, managers, and Legal on employee relations matters, providing guidance and support on policy application and risk mitigation.
- Support consistent application of company policies while ensuring compliance with local labor laws and country-specific employment requirements.
- Collaborate with stakeholders on Works Councils and employee representative body requirements where applicable.
- Support the development, review, implementation, and regional alignment of policies and procedures.
- Maintain policy, compliance, and knowledge base content within ServiceNow, ensuring accuracy, accessibility, and version control.
- Monitor employee relations trends, compliance risks, and emerging issues; escalate systemic concerns as appropriate.
- Support communication, training, and rollout activities related to policy updates and compliance initiatives.
- Partner with regional stakeholders to drive awareness and understanding of employee relations and compliance requirements.
- Contribute to continuous improvement initiatives that enhance consistency, compliance, and employee experience.
What You Bring
- 3–5+ years of experience in employee relations, HR compliance, HR operations, or a related field.
- Experience supporting HR operations across multiple European countries.
- Knowledge of GDPR, regional labor laws, and employment practices across EMEA.
- Familiarity with Works Councils and employee representation structures.
- Experience conducting or supporting employee relations investigations and case management activities.
- Experience working in a shared services, HR operations, or matrixed environment.
- Experience with ServiceNow or similar case management and knowledge management platforms preferred.
- Strong communication, analytical, and problem-solving skills.
- Ability to manage sensitive and confidential information with sound judgment.
What We Offer
- Permanent employment contract and a competitive salary.
- Private health insurance for you and your family.
- Flexible working hours, including a hybrid work model, along with various initiatives that support wellbeing and work-life balance.
- Opportunity to learn and continuously improve your skills through collaboration with e-learning platforms.
- Clear career development path with well-defined growth opportunities.
- A vibrant and stimulating work environment within Class-A office space.
IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.
IGT is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
IGT is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across global channels and regulated segments through gaming machines, sports betting and digital. Leveraging a wealth of compelling content, substantial investment in innovation, player…
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