Freight Bill Auditor (LTL)

We are seeking a meticulous and analytical Freight Bill Auditor to join our team. In this role, you will own carrier invoices from the moment they arrive through the point of audit resolution. You will need to understand shipment documents, validate charges, use the TMS correctly, dispute invalid charges, follow customer-specific rules for valid charges, and flag recurring issues for root-cause resolution. The primary focus is LTL freight audit, with the expectation of supporting other freight modes as needed.

Key Responsibilities:

• Receive and process carrier invoices submitted through API, EDI, and PDF channels.
• Use invoice reference numbers to match carrier invoices to existing shipments in the TMS.
• Review unmatched invoices and coordinate with account management or operations to confirm whether the shipment is valid.
• Create SWC shipments when needed, using the BOL as the source document rather than the carrier invoice.
• Manually key PDF invoice details into the TMS when electronic invoice data is not available.
• Split and label invoice package documents in the TMS, including invoice, BOL, POD, and any supporting documentation.
• Audit invoice charges against TMS expected charges, BOL details, contracted rates, tariff and accessorial rules, fuel tables, and customer-specific SOPs.
• Investigate invoice variances using freight audit training, SOP documentation, shipment records, and available supporting documents.
• Dispute unsupported or incorrect charges with carriers.
• Process valid variances according to customer-specific SOPs, including obtaining customer or account approval when required.
• Document variance reason, action taken, support reviewed, and final resolution for every invoice.
• Release invoices to the appropriate customer billing or AP/AR queue only once audit is fully resolved.
• Identify recurring variance patterns, including reweighs, reclasses, accessorial errors, fuel discrepancies, pricing setup issues, and process gaps.
• Escalate system issues involving TMS workflows, OCR technology, EDI feeds, invoice matching, or automation failures.
• Reference: Ut0jV7PCMDK0nZ-hBmAn44o_KD2SRXhqNUc0e26LmLZACvM5tjRNjUw6eC8kgR6W

Qualifications:

• 1–3 years of experience in freight bill audit, transportation billing, logistics operations, carrier invoicing, or related freight administration.
• Working knowledge of LTL billing concepts strongly preferred, including PRO numbers, BOLs, PODs, reweighs, reclasses, accessorials, tariffs, fuel surcharge, and carrier disputes.
• Experience using a TMS or freight audit platform; Corsair experience is a plus.
• Ability to review an invoice package and determine whether the charges are actually supported by the shipment documentation.
• Strong attention to detail when entering invoice data, reviewing documents, and recording audit decisions.
• Clear written communication skills for carrier dispute correspondence and internal follow-up.
• Ability to follow customer-specific SOPs and recognize when a variance requires customer or account approval before processing.
• Ability to spot recurring billing, pricing, process, OCR, EDI, or TMS issues and escalate them in a way that leads to action.
• Basic to intermediate Excel skills preferred.

Core Competencies:

• Freight audit accuracy
• LTL billing knowledge
• Data entry discipline and attention to detail
• Document review
• Problem solving and critical thinking
• Time management
• SOP compliance
• Pattern recognition
• Process improvement mindset
• Clear escalation habits

If you are an experienced logistics coordinator who thrives in high-pressure environments and excels at problem-solving, we would be pleased to connect with you. Apply now!