Head of Production

Head of Production/ Belgrade, Serbia 

Manager / Director Level  |  Full-Time  |  On-site / Hybrid

About Voxa 
Voxa is a fast-growing audiobook platform, currently active in Romania, Hungary, and Italy, and expanding into English and Spanish-speaking markets. We produce and distribute high-quality audio content — from audiobooks and audio dramas to branded and AI-assisted productions — and we are building the operational infrastructure to scale that production across multiple countries and languages. 

Role Overview 
The Head of Production is responsible for leading all production operations in their assigned country — from pipeline management and team leadership to quality standards and tool adoption. Reporting to the COO and working in close coordination with Heads of Production from other markets, this role sits at the intersection of creative quality and operational excellence. The ideal candidate brings strong editorial instincts, a systems thinking mindset, and the people skills to lead a cross-functional team of editors, redactors, and narrators. 

Reporting Structure 

Reports to: Chief Operating Officer (COO)
Peers: Head of Production — Romania; Head of Production — other markets
Direct reports: Audio Editors, Redactors, Narrators, QA Specialists (5–12 people)

Key internal contacts: CTO, Managing Director, Publishing Partners

Key Responsibilities

Production Management 
• Oversee the end-to-end production pipeline, from title intake to final delivery, across all active projects. 
• Monitor and manage pipeline stages (editing, QA, correction, mastering) to ensure on-time delivery and consistent quality. 
• Maintain production tracking systems, update KPIs, and provide regular reports to leadership. 
• Identify bottlenecks and implement process improvements to increase throughput without compromising quality. 
• Coordinate title prioritization with publishing partners and internal stakeholders. 

Team Leadership 
• Lead and develop a team of audio editors, redactors, narrators, and QA specialists. 
• Define clear role responsibilities, workflows, and performance standards for each team member. 
• Conduct regular one-on-ones, performance reviews, and capacity planning aligned with production demands. 
• Onboard new team members and ensure alignment with Voxa's production standards and guidelines. 
• Foster a collaborative, feedback-driven team culture with high standards and psychological safety. 

Quality & Editorial Standards
• Define and enforce audio quality standards for the local market, in alignment with Voxa-wide guidelines. 
• Review and approve production output at key quality gates before publication. 
• Develop and maintain internal production guidelines, style guides, and reference documents for all production roles. 
• Manage listener feedback and correction workflows to continuously improve output quality. 
• Collaborate with the Head of Production from other markets to align cross-market quality standards. 

Tools, Technology & AI Integration 
• Champion the adoption of AI and digital tools to enhance production efficiency (e.g., AI assisted editing, automated QA, audio branding tools). 
• Work with the CTO and product team to evaluate, implement, and scale production tooling. 
• Build and maintain reporting dashboards, workflow templates, and tracking files (Excel, project management platforms). 
• Stay current with industry trends in audio production, AI in media, and audiobook market developments. 

Cross-market & Stakeholder Collaboration 
• Participate in cross-country alignment meetings with leadership, COO, and peer Heads of Production. 
• Coordinate with publishing partners, narrators, and external studios in the local market. 
• Translate and localize workflow documentation, templates, and reporting tools as needed. 
• Support international expansion efforts by documenting and sharing local production best practices. 

Requirements 

Must Have 
• 5+ years of experience in audio, media, or content production, with at least 2 years in a leadership role. 
• Proven ability to manage and develop a team of 5–15 people across editorial and technical roles. 
• Strong understanding of audio production workflows: recording, editing, quality control, and delivery. 
• Excellent organizational skills — able to manage 50–200 active titles simultaneously across multiple pipeline stages. 
• Hands-on experience with production tracking tools (Excel, project management platforms such as Asana, Monday, etc.). 
• High standards for quality with a detail-oriented and process-driven approach. 
• Strong written and verbal communication skills in the local language and in English. 
• Ability to collaborate effectively in a multilingual, multi-country environment. 

Nice to Have 
• Experience in audiobook production, podcasting, radio, or digital audio publishing. 
• Familiarity with AI tools for audio post-production (noise reduction, AI narration, speech enhancement, etc.). 
• Background in audio branding or sonic identity strategy. 
• Experience working in a scale-up or startup environment across multiple markets. 
• Background in publishing, translation, or localization. 

Language Requirements 
Local language: Native or near-native fluency - Required
English: Professional working proficiency - Required
Additional language: Any other market language - Advantage

What We Offer 
• A senior leadership role with real ownership and direct impact on the growth of Voxa's platform. 
• A collaborative, international team with a shared passion for audio and storytelling. 
• Access to cutting-edge AI tools and the opportunity to shape how they are used in audio production. 
• Salary range: To be determined based on experience and market — discussed transparently during the interview process. 
• A company at an exciting stage of expansion — with the chance to help build something from the ground up. 

30 / 60 / 90 Day Success Metrics 

We measure success in the first 90 days through concrete milestones — not just effort, but outcomes. 

Day 30

Understand & Orient 
• Full understanding of the current pipeline, team structure, and active title inventory. 
• Completed onboarding with all key stakeholders (COO, CTO, peer HoPs, publishing contacts). 
• First production report delivered on time and in the correct format. 
• Identified at least 3 immediate improvement opportunities in the workflow.

Day 60

Stabilize & Improve 
• Production pipeline running smoothly with no critical delivery failures. 
• Team 1:1s established; individual performance baselines documented. 
• At least one workflow or tooling improvement implemented and measurable. 
• Production guidelines reviewed and any gaps flagged or corrected. 
• Active collaboration with peer Heads of Production on cross-market alignment.

Day 90

Own & Lead 
• KPIs tracked consistently; first formal performance review of direct reports completed. 
• A 6-month production roadmap proposed, including team capacity planning. 
• Measurable improvement in at least one key production metric (throughput, quality rate, or delivery time). 
• Fully operational as the single point of accountability for all local production output. 
• Positive feedback from COO, team, and key publishing partners.

How to Apply 
Please send your CV and a brief cover letter (in English) electronically or apply on Infostud. In your cover letter, describe a production challenge you solved and what it taught you about running a team at scale. 

Voxa  |  voxa.ro  |  [email protected]