- Manages and oversees daily shift operations and ensures compliance with all policies, standards and procedures.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Lead by example in all areas by becoming the expert in all aspects of the Hotel.
- Assist in developing, planning, and executing Hotels promotional activities and events.
- Maximize financial performance of the outlet by driving upselling and control of payroll and operating expenses through effective scheduling, budgeting, purchasing decisions as well as inventory and cash control.
- Select, train, evaluate, lead, motivate, coach, and discipline all employees in the division to ensure that established cultural and core standards are met: long-range strategic planning for Hotel operation.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Ensure quality of F&B, Rooms, Recreation-Spa as well as provide knowledge of all Hotel products in an elegantly appointed environment dedicated to an attentive and distinctive experience.
- The ability to work closely with the Tourism Manager and other departments to design effective product options while ensuring excellent quality at a fair price.
- Observe physical condition of facilities and equipment in the Hotel and takes action for corrections and improvements as needed.
- Work harmoniously and professionally with coworkers and supervisors.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Solicits employee feedback and reviews employee satisfaction to identify and address employee problems or concerns.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensure to comply with the grooming standard.
- Ensure compliance with legislated health and safety requirements within the work place.
- Conduct duties in a courteous, safe and efficient manner, in accordance with company policies and procedures, ensuring that the highest level of service and communication is maintained.
Please send CV in English.
ZOBNATICA AD
SUBOTIČKI BUT BB, Bačka Topola, Srbija
PIB: 101445281
Matični broj: 08056951