HR Manager

Location: Belgrade, Serbia
Employment Type: Full-time | On-site

About Us

We deliver operational and technology support to international financial services providers. We build and support regulated platforms covering payments, digital banking, compliance and other financial operations.

We are looking for a hands-on HR Manager to independently manage day-to-day HR operations and support employees and managers throughout the entire employee lifecycle.

What You’ll Do

• Manage recruitment and selection processes for technical and non-technical roles, from defining hiring needs and publishing job advertisements to coordinating interviews and preparing job offers
• Coordinate onboarding and offboarding processes
• Prepare employment contracts, annexes, decisions, certificates and other employment-related documentation
• Maintain accurate personnel files, employee records and HR databases
• Monitor probation periods, contract expiration dates, annual leave, absences and other employment-related deadlines
• Prepare and provide accurate employee data for payroll processing
• Act as the main point of contact for employees regarding day-to-day HR matters
• Support managers with performance management, employee relations and organizational changes
• Maintain and update internal HR policies and procedures and ensure compliance with Serbian labour legislation
• Prepare HR reports and monitor relevant HR metrics
• Cooperate with external payroll, legal, and other professional service providers
• Review existing HR processes and propose practical improvements that contribute to better organization, faster recruitment and higher-quality candidate selection
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What We’re Looking For

• University degree in Human Resources, Psychology, Law, Business Administration or a related field
• At least four years of relevant HR experience, including experience in an HR Generalist, HR Business Partner or HR Manager role
• Strong working knowledge of Serbian labour legislation and HR administration
• Ability to independently manage HR operations and make sound, practical decisions
• Experience managing recruitment processes for both technical and non-technical positions
• Professional working proficiency in English
• Good command of Microsoft Office, particularly Excel
• Strong organizational skills, and discretion when handling confidential information

Experience in fintech, financial services, IT or an international working environment would be considered an advantage.

What We Value in This Role

• You take ownership and follow tasks through to completion
• You communicate clearly and address issues directly and professionally
• You balance employee needs with legal and business requirements
• You improve processes when there is a clear reason and measurable benefit, rather than introducing change for its own sake

What We Offer

• Private health insurance
• FitPass Premium membership
• International exposure and cooperation with professionals across different business areas
• Established HR processes with the opportunity to introduce meaningful improvements
• A dynamic and professional fintech environment
• A responsible role with a high level of independence and direct impact on the organization

Why This Role Exists

Reliable HR operations are essential in a regulated and internationally oriented business environment. Employment documentation, payroll inputs, recruitment processes and employee support must be accurate, timely and compliant.

Our HR processes are already in place, providing a solid foundation for the role. The HR Manager will ensure that they run effectively while introducing practical improvements that increase efficiency, support faster recruitment, strengthen candidate selection and enhance the employee experience.

How to Apply

Apply by sending your CV in English.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.