HR & Office Manager

About FS Solutions

Ogranak Frankfurt School Solutions GmbH Novi Sad is a subsidiary of Frankfurt School of Finance & Management, delivering innovative learning, technology, and digital transformation solutions for the higher education industry. 

We are looking for an experienced and hands-on HR & Office Manager to support our office in Novi Sad. We are currently a small team of 10+ employees, with plans to grow our office over time. In this role, you will coordinate core HR processes and ensure that day-to-day office operations run smoothly, efficiently, and in line with legal and internal requirements.

You will be a trusted contact for employees in Novi Sad and their managers in the parent company throughout the employee lifecycle, while also managing workplace services, vendors, administration, and local operational needs. This role is ideal for someone with experience in both HR and office management who enjoys a dynamic environment, likes working across a wide range of topics, and is ready to take a practical, hands-on approach wherever needed.

Your Responsibilities:

HR Management

• Own the full employee lifecycle, including recruitment, onboarding, offboarding, HR administration, contracts, documentation, and compliance.
• Build and continuously improve scalable HR processes, policies, and workflows to support organizational growth.
• Coordinate performance management, employee development, training, and engagement initiatives.
• Act as a trusted HR partner to employees and managers, providing guidance on day-to-day people matters.
• Coordinate HR reporting and work closely with stakeholders in Novi Sad and Germany.
• Support HR-related budgeting, reporting, and other operational activities.
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Office Management

• Own day-to-day office operations, ensuring a safe, organized, welcoming, and efficient workplace.
• Oversee facilities, equipment, supplies, maintenance, workplace safety, and office cleaning services.
• Coordinate office support services, including the cleaning staff, vendors, procurement, contracts, and invoices.
• Coordinate domestic and international business travel.
• Support office budgeting, expenditure tracking, and administrative processes.
• Monitor employee feedback and office efficiency, and implement improvements that support the growth of the local office

What You Bring

• A university degree in human resources, business administration, organizational sciences, law, economics, or a comparable field.
• Minimum 3 years of relevant professional experience in HR and office management, preferably in an international, growing, or multi-stakeholder environment.
• Solid understanding of and practical experience with core HR processes, employee administration, Serbian labour regulations, data protection, and workplace-related requirements.
• Experience in developing, documenting, and improving HR or administrative processes.
• Professional proficiency in Serbian and English. German is a plus.
• Excellent organizational, communication, and stakeholder-management skills, with a structured, proactive, detail-oriented, and hands-on approach and the ability to manage multiple priorities independently..

Why Join FS Solutions?

• Take ownership of a broad and meaningful role that directly shapes the employee and workplace experience.
• Work in a friendly, supportive, and international environment at the intersection of education, technology, and digital transformation.
• Benefit from flexible working hours and a hybrid working model, with three days in the office and two days working remotely.
• Enjoy 30 days of annual leave.
• Receive private healthcare coverage.
• Build strong international connections through visits to and exchanges with our colleagues and teams in Germany.
• Continue your professional development with company-supported access to conferences, online courses, exams, or similar programs of your choice.

Does this sound like you? If so, we would love to meet you! 
We look forward to receiving your CV!

Only applications submitted in English will be considered.