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We are looking for an IT Support Specialist to support business users and internal teams in resolving application and system-related issues. This role is ideal for someone who enjoys problem-solving, working with business systems, and communicating with users.
What You’ll Do
- Provide application and system support to business users
- Analyze and resolve user requests within agreed timelines
- Maintain and update support documentation and ticketing systems
- Assist with application changes and system maintenance
- Perform security checks based on internal guidelines
- Train users on business applications and systems
- Support small to medium IT projects
- Work closely with other IT teams
- Advanced English skills
- Basic knowledge of .NET, C#, and SQL Server
- Familiarity with ITIL and basic project management
- Good MS Office skills
- Strong communication skills and customer-focused mindset
- Reliable, proactive, and team-oriented
What You’ll Get
- Supportive and friendly work environment
- Learning and development opportunities
- Work with real business systems and applications
Silver Bell Group d.o.o.
Ovo nije posao za svakoga. I to je u redu. Ovo je prilika za one koji žele da rastu kroz rad. Za ljude koji razmišljaju unapred, uče brzo i ne boje se novih izazova. U Silver Bell Group-u, povezujemo međunarodne kompanije sa korisnicima širom sveta -i to radimo iz Beograda. Naš posao je outsourcing usluga, pre svega u oblasti korisničke podrške, ali i prodaje, IT-a i digitalnog marketinga. Zaposleni u Silver Bell Group-u rade sa ljudima iz različitih zemalja, na više od 25 jezika, za svetske…
Iskustva zaposlenih
""Veoma mi je drago da podelim koliko sam zadovoljna svojim iskustvom u Silver Bell-u tokom proteklih godina. Ova kompanija mi je zaista pružila priliku da rastem, kako profesionalno, tako i lično. U…"Pročitajte celo iskustvo
Beneficije