Junior Customer Service Specialist

About the job

We are hiring Customer Service Specialist to support the activities of HAVI Logistics Serbia. The position is based in Belgrade, Urginovci. 

Who We Are

HAVI is a global company focused on optimizing and managing the supply chains of leading brands. HAVI has been present in Serbia for more than 25 years, partnering with established leading companies.

Responsibilities 

• Ensures all the customer’s orders are checked and confirmed on time in the company systems
• Claim management (registration, documentation, customers communication).
• Communicates with the customers and internal departments in case of questions or issues arise.
• Support managers and colleagues by providing relevant operational information and data when required
• Reference: NVGIHloNqRY6OvyZoWokkt4-oabJ4vGn7biY-RUBErOShA67d9MSuQVWMFojefnp

Requirements

• Fluent in Serbian and working level of English
• Very good communication skills, attention to detail, team player and willingness to learn
• Good knowledge of MS Office
• 1 year work experience, logistics industry will be considered as an advantage
• University degree is an advantage

We offer

• Adequate remuneration
• Annual bonus based on performance
• Working in an international stable company with established standards and know-how
• Working in a team of young and positive professionals
• Private health insurance

Guaranteed confidentiality of all candidates. Only short-listed candidates will be invited for an interview.

Location: Belgrade, Ugrinovci