Find Staff - Limo Company is a staffing and recruiting agency that specializes in aligning US based businesses with highly qualified remote team members from across the globe. We currently have a luxury chauffeured transportation clients looking to fill a remote dispatch/reservation position.
Reservation agents - Experience with Fastrak is needed.
Job Duties include:
- Receiving the reservations-upload the data needed in the system, with extreme accuracy.
- Monitor drivers and vehicle locations and coordinates service and schedules.
- Determines types or amounts of vehicles and personnel required according to reservations / work orders or specifications.
- Keeps customers informed by answering questions using phone, chat, and email.
- Performs other duties and responsibilities as required or requested.
Requirements:
- Ability to think on your feet and work in a fast paced environment a MUST.
- Experience in dispatching/ reservations for 1+ years is a plus.
- Experience in a customer-focused / customer service role for 1+ years.
- Must be comfortable using computers, ticketing type systems, previous experience with booking or reservations systems a plus.
- Ability to communicate effectively with high-end clients both verbally and in writing - fluent in English is MUST.
- Strong analytical skills and attention to detail combines with good business judgement.
- Excellent, clear, and effective verbal and written communication skills.
- Experience in a collaborative and transparent environment, experience working within a remote environment is a PLUS.
- Ability to work in a high pressure environment with tight deadlines.
- High level of intuition to anticipate and exceed client needs.
Benefits:
- Find Staff only offers full time contracted positions in accordance with local laws.
- Working hours are 3pm to 11pm CET, Tuesday to Saturday.
PLEASE SEND US YOUR RESUMES IN ENGLISH.
Find Staff d.o.o.
Srbija, Beograd, Tadije Sondermajera 3
PIB: 113364190
Matični broj: 21853321