Mechanical Applications Engineer

About the Company:

AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $7.4 billion.

AMETEK has 17,000 colleagues at more than 150 operating locations, and a global network of sales, service and support locations in 30 countries around the world.

The AMETEK Growth Model combines its four growth strategies of Operational Excellence, Strategic Acquisitions, Global & Market Expansion, and New Product Development, with a disciplined focus on cash generation and capital deployment. By executing the AMETEK Growth Model, the company seeks to generate shareholder value by doubling earnings per share over the course of each business cycle.

AMETEK consists of two operating groups, both with highly differentiated technology and leading positions in niche markets:

Electronic Instruments - a worldwide leader in the design and manufacture of advanced analytical, test and measurement instrumentation for the energy, aerospace, power, research, medical and industrial markets.

Electromechanical - a differentiated supplier of automation and precision motion control solutions, and highly engineered electrical interconnects, specialty metals and thermal management systems.

Key Responsibilities:

• Respond to inbound customer calls and emails within 24 hours, minimizing voicemail and ensuring timely resolution
• Provide technical and application support by delivering accurate product information, datasheets, manuals, and drawings
• Triage and coordinate resolution of customer issues involving pricing, quality, shipping, and service
• Connect end users with appropriate regional distributors, sales representatives, and eCommerce channels
• Log customer and sales interactions in Salesforce and route qualified leads to the appropriate team
• Enter, maintain, and manage sales leads, applications and opportunities in Salesforce.
• Generate, provide and follow up on quotes to customers
• Ensure compliance with AMETEK policies, procedures and export regulations
• Perform additional duties as assigned
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Position Requirements:

• Completed secondary education (high school diploma) and a Associate or Bachelor’s degree from a college or technical school is required
• Ability to be customer facing, 3+ years’ hands-on technical sales preferred
• Excellent written and verbal communication skills in English.
• Strong user of MS Office (Word, Excel, Teams)
• Self-motivated, able to work with little supervision.
• Familiarity with technical drawings and ability to read and interpret technical documentation
• Previous experience in a manufacturing or industrial environment preferred
• Previous experience with ERP software (Oracle preferred); CRM software (Salesforce preferred)
• Ability to work online with customers and where required onsite
• Empathy and patience when handling customer issues
• Active listening skills and focus on asking clarifying questions
• Strong communication skills for solutions/walkthroughs
• Self-driven, detail-oriented, and comfortable working independently in a global matrix organization

What we offer you?

• Work in a dynamic international environment and pleasant and supporting team
• Opportunities for learning and personal growth
• Private Additional Health Insurance
• Employee Assistance Program
• And many other perks and benefits