National Key Account Manager

Reporting to: Managing Director

About Rubix

Rubix is a European leader in industrial maintenance, repair and overhaul (MRO) products and services, supporting customer performance across the lifecycle of industrial equipment. Through our multi‑specialist expertise, digital solutions, and local proximity, we help customers improve reliability, productivity, and total cost of ownership.

Role Purpose

The National Key Account Manager is accountable for developing sustainable, long‑term partnerships with Rubix’s strategic national customers.

The role focuses on value‑based selling, driving customer performance through solutions, expertise and operational excellence, while delivering profitable growth for Rubix.

The NKAM acts as the single point of accountability for assigned key accounts at national level and ensures consistent deployment of Rubix solutions across all customer sites.

Key Responsibilities

Strategic Key Account Management

• Manage and develop a portfolio of national and multi‑site key customers
• Build trusted relationships with senior customer stakeholders (procurement, operations, engineering)
• Define and execute long‑term account plans aligned with customer needs and Rubix strategy
• Act as the voice of the customer within Rubix
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Commercial & Contract Management

• Lead national negotiations (framework agreements, pricing structures, rebates, SLAs)
• Manage tenders, RFQs, and contract renewals
• Ensure contractual compliance, governance, and performance monitoring
• Drive profitable growth through value creation rather than price‑only positioning

Solutions & Customer Performance

• Promote and deploy Rubix value‑added solutions, including: 
• MRO optimization and rationalization
• Vending and inventory management solutions
• Digital procurement solutions (webshop, punch‑out, e‑procurement integrations)
• Identify opportunities to improve reliability, efficiency, safety and total cost of ownership
• Coordinate national roll‑outs across customer sites

Cross‑Functional Leadership

• Work closely with local sales teams, specialists, logistics, operations, digital, and finance
• Ensure alignment between local execution and national strategy
• Support change management and solution adoption at customer level
• Ensure a consistent Rubix experience across all locations

Performance Management & Reporting

• Prepare and lead structured business reviews with customers
• Monitor KPIs, savings initiatives, margins, and service levels
• Provide accurate forecasts, pipeline reporting, and growth plans
• Contribute to continuous improvement of Rubix key account methodologies

Required Experience & Skills

Experience

• Significant experience in Key Account Management within B2B environments
• Proven track record managing national or multi‑site industrial customers
• Strong background in industrial distribution, MRO, or technical services
• Experience leading complex commercial negotiations and tenders
• Commercial & Technical Understanding

Strong understanding of:

• Industrial maintenance and MRO environments
• Customer procurement and supply chain processes
• Contractual frameworks and profitability drivers
• Familiarity with digital procurement tools and systems is a strong advantage

Personal Competencies

• Customer‑centric and performance‑driven mindset
• Strong negotiation, influencing, and communication skills
• Structured, analytical, and solution‑oriented approach
• Ability to work autonomously while leading through collaboration
• High level of professionalism and integrity

Education & Languages

• University degree in Business, Engineering, or equivalent
• Fluent English required
• Additional European languages are an advantage

What We Offer

• A strategic role within a leading European industrial player
• High degree of autonomy and national responsibility
• Competitive reward package with performance‑based incentives
• Company car 
• Opportunities for long‑term development within Rubix Group
• A culture focused on expertise, partnership and customer performance