Night Auditor

AC Hotel Airport City Belgrade is opening its doors soon and we are looking for a Night Auditor to join our Front Office team.

If you are a professional, responsible, and guest-oriented person who enjoys working in a dynamic hotel environment, we would love to meet you.

Your main responsibilities will include:

• Providing professional and personalized guest service throughout the night shift
• Handling guest check-ins and check-outs, reservations, requests and inquiries
• Resolving guest requests, complaints and operational issues in a timely and professional manner
• Performing the Night Audit process including transaction verification, business-day closing and preparation of daily reports
• Working with OPERA PMS and other hotel systems
• Processing payments and ensuring accurate handling of cash, credit cards, guest accounts and financial transactions
• Monitoring arrivals, departures, room status and overall hotel operations during the night
• Promoting Marriott Bonvoy, hotel services and upselling opportunities
• Recording and communicating important guest information, incidents  and operational matters
• Following Marriott brand standards, hotel procedures and safety and security requirements
• Cooperating with other departments to ensure a seamless guest experience
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Join us and become part of our team from day one.

Send us your CV and start your journey with AC Hotel Airport City Belgrade.