Max Bet is part of Flutter Entertainment (LSE: FLTR; NYSE: FLUT) ─ the world’s largest online gambling operator, publicly listed on both the New York Stock Exchange and the London Stock Exchange. As a truly global leader in sports betting and gaming, Flutter shapes the future of the industry
Max Bet is a rapidly growing company specializing in sports betting, gaming, and gambling. Headquartered in Serbia, we have a strong presence in Bosnia and Herzegovina, Montenegro, and North Macedonia. We are committed to setting new industry standards, delivering top-tier entertainment while upholding the highest integrity.
Our success is built on our people—we foster a culture of teamwork, clear communication, and mutual respect.
As we continue to grow, we are looking for a:
Online Casino Manager (m/f)
City: Belgrade
Responsibilities:
- First point of contact for Casino vendors in casino operation side.
- First point of contact for customer service/customer support if there are any issues with Casino games or if customer complains.
- Working in the vendors’ back offices to check game performance and player activity.
- Working closely with other departments (Marketing, CRM, etc. VIP) to ensure the casino product strategy is delivered.
- Launching new casino games, updating the regulator, managing the calendar of new releases.
- Games portfolio monitoring, controlling, and games positioning strategy.
- Quality control of all casino games.
- Preparing competitor analysis. Tracking trends in Casino worldwide.
- Check and monitor strange player betting patterns.
- Preparing CMS – adding / removing banners, linking to the game.
- Preparing CBS – Setup for tournaments and bonuses.
- Monitoring and analyzing key performance indicators such as conversion, retention, LTV, GGR, and bonus usage to identify opportunities for improvement and support data-driven decision-making.
Qualifications:
- High feeling of responsibility.
- Experience in gaming industry.
- Good communication and planning skills.
Perks and benefits:
Health & Well-being:
- Private health insurance.
- Up to 6 days of 100% paid leave without a certificate.
- Sports membership.
Work Environment & Comfort:
- Modern workspace with relaxation areas.
- Hybrid work model with flexible working hours.
- Remote work up to 30 days/year.
Work-Life Balance:
- 24+ days of annual leave.
- Birthday off.
- Shorter Fridays (2 PM finish).
- Reduced hours for moms with kids starting kindergarten.
- Fully covered maternity leave (according to company policy).
- Day off for parents of first graders.
Growth & Development:
- Paid training, workshops, and educational opportunities.
- Team-building events and sports activities.
Additional Perks:
- Daily transportation between Novi Sad & Belgrade for Novi Sad colleagues working in Belgrade.
- Role-based bonus opportunities.
- Referral bonuses for recommending new hires.
- Full equipment and onboarding for every role.
MaxBet, deo međunarodnog lidera Flutter International, izdvaja se u svetu igara na sreću kao kompanija posvećena inovacijama i naprednim tehnološkim rešenjima. Od svojih početaka 1993. godine, MaxBet je postao prisutan u preko 200 gradova širom Srbije i regiona, uključujući Crnu Goru, Bosnu i Hercegovinu i Severnu Makedoniju, sa mrežom koja broji više od 450 lokacija i zapošljava preko 3,000 ljudi. Snaga MaxBet-a leži u jedinstvenoj kombinaciji svetskog iskustva i lokalne stručnosti. Kompanija kontinuirano…
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Beneficije
- Obuke, konferencije
- Timska druženja
- Sport i rekreacija
- Zabavni sadržaj
- Porodica i roditeljstvo
- Dodatni slobodni dani
- Obezbeđena oprema za rad
- Nagrade, bonusi, pokloni
- Dobrovoljno zdravstveno osiguranje
- Edukacija, profesionalni razvoj
- Fleksibilno radno vreme
- Društvena odgovornost
- Pet friendly
- Hibridni model rada