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People Analytics & Process Optimization and AI Specialist

Better Collective

Niš | Hibrid, Trg Kralja Milana 2

25.11.2026.

  • ugovor
  • puno radno vreme
  • 1. smena
About us
We are a leading sports betting media group empowering the global sports betting audience through innovative, digital technologies and engaging sports betting media platforms.
Job Description
Key responsibilities
  • Reporting expert. Build and analyze reports from HRIS and optimize them to assist HRBP, Rewards Manager and HR managers.
  • Streamline and optimize our global HR processes. Lead the effort in making our processes simpler, more consistent, and better connected to the business needs we’re here to support.
  • Partner on analytics, automation, and digitization. Work closely with HR Tech & Analytics to turn workforce data into actionable insights, spot opportunities to reduce manual work, and optimize system workflows to support data-informed operations. Using both automation and AI where possible.
  • Own our process resources. Review, create, consolidate, and update our documentation, guides, and self-service materials to keep them accurate, user-friendly, and helpful, so people can find what they need, when they need it.
  • Train and support HR teams. Enable teams on processes and tools, ensuring we drive adoption, build confidence, and set them up for success in supporting employees.
  • Lead process governance efforts. Act as the point person for keeping our processes globally consistent, scalable, and flexible enough to adapt to different teams and regions.
  • Collaborate with HRBPs and CoEs. Work closely with our HRBPs and Centers of Excellence to gather feedback, understand team needs, and co-create improvements that make HR teams work better across the board.
  • Drive advanced workforce data insights. Track and analyze process performance, adoption rates, error trends, and efficiency metrics, translating complex data into strategic recommendations for continuous optimization.
Key collaborations

This role partners with leaders across HR to ensure that any employee-facing People processes are structured to be scalable, simple to understand, and easy for employees and managers to self-serve. Specific examples include:

HR Technology & Analytics
  • Work together to identify where tech can simplify how we work through automation and digitization.
  • Make sure our process documentation reflects how systems actually work (and feel) for users.
  • Maintain access to key HR systems to test, troubleshoot, and see firsthand what’s working and what’s not.
  • Track adoption and help drive improvements based on real usage data and feedback.
Global People Operations
  • Ensure global process standards are integrated into everyday operations.
  • Partner to make repeatable and transactional HR tasks more efficient and remove overlaps or gray areas.
  • Provide documentation and tools that help teams execute processes confidently and consistently.
Total Rewards, Mobility & Reporting
  • Stay aligned on how compensation, mobility, and reporting connect to the broader HR landscape.
  • Ensure documentation is updated to reflect the current strategy and ownership of this team.
  • Be part of benchmarking roles in the organization.
HR Business Partners & Regional HR Leads
  • Balance global consistency with the flexibility needed to fit different compliance, culture, and business needs.
  • Support regional teams in embedding new ways of working.
Talent & Culture CoEs
  • Partner to ensure that processes related to the candidate and employee lifecycle are streamlined, aligned, and integrated into our broader HR workflows.
  • Ensure process changes support the strategic priorities of these teams.
Internal Communications
  • Help create clear, timely, and people-centered communication when rolling out new tools and processes.
  • Support enablement and training messaging that drives adoption and makes change feel easy, not overwhelming.
Key competencies and requirements
  • Process & People Driven: Strong process thinker with a practical, people-first mindset.
  • Autonomy & Problem-Solving: Demonstrated capability to exercise independent judgment, design operational methodologies, and manage project lifecycles with minimal oversight.
  • Stakeholder Management: Proven ability to build consensus, negotiate requirements, and manage communication across diverse cross-functional teams.
  • Solution Oriented: Skilled at taking complex problems and turning them into solutions people actually want to use.
  • Technical Proficiency: Advanced expertise with HR systems, workflow automation, workforce reporting tools, and complex data analysis in dynamic or ambiguous organizational settings.
Benefits
30 vacation days after two years
Private health insurance
Sick leave 100% paid
Flexible working hours
Canteen with free meals and drinks
Start your journey with us
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