People Operations Coordinator

About Acadia.io

We are a trusted growth platform that delivers results via technology, digital media, retail marketplace and analytics expertise to help brands and companies out-flank their competition. Our mission is to become an elite digital growth platform for the mid-market disruptor, in order to create opportunity, meaning, and connection for the communities we serve.

What We Are Looking For:

Do you have a passion for people? Are you a servant leader? If so, Acadia is seeking a highly organized and proactive People Operations Coordinator to support the day-to-day execution of our HR operations. This role is critical in ensuring a seamless employee experience across the full lifecycle from onboarding through offboarding while maintaining accurate systems, responsive support, and scalable processes. This is an execution-focused role designed to own core operational workflows, improve efficiency, and enable the People team to operate more strategically as the company continues to grow.

What You’ll Do:

HR Operations and Systems Ownership

• Own day-to-day HRIS administration (employee data changes, audits, reporting accuracy)
• Ensure data integrity across all employee lifecycle events (hires, transfers, promotions, terminations)
• Maintain and continuously improve HR documentation, workflows, and SOPs
• Manage and organize digital personnel files to ensure compliance and audit readiness
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Employee Lifecycle Management

• Own onboarding logistics end-to-end (offer to Day 1 readiness), including system setup, communications, and coordination across teams
• Manage offboarding processes, including documentation, system updates, and employee communications
• Execute personnel changes (title, compensation, reporting lines) with accuracy and timeliness
• Serve as the primary owner of onboarding experience logistics (not strategy, but execution)

Employee Support and HR Help Desk

• Act as first point of contact for employee HR inquiries (policies, benefits, systems, employment verification, etc.)
• Triage and resolve requests or escalate appropriately
• Track trends in employee questions to identify gaps in communication or resources

Employee Experience and Engagement Execution

• Execute employee engagement initiatives (events, recognition programs, internal communications)
• Support rollout of company-wide programs (surveys, engagement initiatives, cultural moments)
• Partner with HR leadership to bring engagement strategies to life (this is execution-heavy)

Surveys and People Data Support

• Administer employee surveys (Office vibe, Polly, etc.)
• Compile and organize survey results for leadership review
• Track participation rates and follow up to drive completion
• Support basic reporting needs (turnover, engagement, headcount tracking)

What We’re Looking For

• 1–3 years of experience in HR, People Operations, or a related field
• Experience working in an HRIS
• Strong organizational skills with high attention to detail
• Ability to manage multiple priorities and execute with accuracy
• Strong communication skills and a customer-service mindset
• Proactive, resourceful, and solutions-oriented
• Ability to work independently and with initiative

Benefits & Perks

• Internet stipend
• Health/fitness reimbursement
• Mental health reimbursement
• Private health insurance
• Professional development reimbursement (eligibility after one year of employment)
• Volunteering Time Off

Our Core Values

• Can-Do - We dedicate ourselves to helping our clients and co-workers reach their fullest potential. We demonstrate courage and urgency to find solutions and take ownership.
• Curiosity - We show genuine interest. We are the first to ask why, the first to research, and the first to understand. We ask questions until we find the path to conquer obstacles and build solutions.
• Candor - We are honest and transparent in all our actions. We strive to foster positive and
• mutually beneficial relationships — where respect and humanity thrive.
• Community - We will make lives better for those people, clients, and other deserving causes that we care deeply about.