QMS Engineer

Toyo Tire Corporation was founded in Japan in 1945 and is a producer of tires for passenger vehicles, light trucks, trucks & buses, as well as automobile components. It operates worldwide, including the US, Canada, Mexico, Australia, Germany, UK, Netherlands, Italy, Russia, China, Thailand, and Malaysia. It has more than 13,000 employees worldwide and represents the 11th largest tire manufacturer in the world. The company Toyo Tire Serbia was established in 2019, and construction of a plant started in 2020, with production kicked off in 2022. The plant encompasses Tire Test track and the first bifacial and currently the largest Solar Power plant in Serbia.

Job description:

1. QMS Documentation Management

• Manage the QMS documentation structure, including policies, manuals, procedures, work instructions, and records.
• Coordinate the creation, review, approval, distribution, revision, and withdrawal of controlled documents.
• Ensure version traceability and control of external documents, including standards, Customer-Specific Requirements (CSRs), and corporate standards.
• Ensure timely communication of new and revised documentation to relevant employees.
• Administer the document management system and train users in its application.
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2. Process Approach and QMS Change Management

• Maintain the process map, process descriptions (Turtle Diagrams), process owners, and the compliance matrix for ISO 9001 and IATF 16949 requirements.
• Translate customer-specific and corporate requirements into applicable QMS documentation and monitor relevant updates.
• Coordinate the assessment of organizational, process, and system changes to determine their impact on the QMS.
• Ensure QMS documentation is updated in line with approved changes and applicable requirements.

3. Internal Audits

• Develop the annual internal audit program covering system, process, and product audits, based on risk, previous audit results, and customer requirements.
• Plan, conduct, and report internal audits in accordance with applicable standards and procedures.
• Maintain the list of qualified internal auditors and coordinate their training, evaluation, and ongoing competence development in line with IATF 16949 requirements.
• Report audit results, findings, and trends to the QA Manager and senior management.

4. External Audits

• Organize and coordinate IATF 16949 certification and surveillance audits, customer audits, and corporate headquarters (HQ) audits.
• Prepare relevant documentation and coordinate the preparation of employees and departments involved in audits.
• Act as the primary point of contact for the certification body regarding QMS-related matters and audit schedules.
• Coordinate the analysis, implementation of corrective actions, and closure of findings within deadlines established by IATF rules, customers, or HQ.

5. System-Level Nonconformities and Corrective Actions

• Maintain a register of system-level nonconformities identified through internal and external audits, customer feedback, and HQ assessments.
• Monitor corrective action plans, implementation deadlines, and effectiveness verification.
• Support process owners in root cause analysis using methods such as 5 Why and Ishikawa diagrams.
• Escalate overdue actions and unresolved issues to the QA Manager and relevant process owners.

6. Management Review and QMS Performance Indicators

• Prepare and coordinate QMS Management Reviews, ensuring all required inputs under IATF 16949 clause 9.3 are addressed.
• Prepare meeting minutes, document management decisions, and monitor the implementation of agreed actions.
• Define, collect, and report QMS and process performance indicators (KPIs).
• Initiate follow-up actions when performance deviates from established targets.
• Report on QMS adequacy and effectiveness to the QA Manager and propose opportunities for improvement.

7. Training and Cross-Functional Support

• Provide training on ISO 9001, IATF 16949, QMS documentation, and the process approach.
• Maintain training records related to QMS requirements within the scope of responsibility.
• Support process owners and other departments in interpreting and implementing applicable quality management requirements.
• Participate in continuous improvement initiatives that contribute to QMS effectiveness and organizational performance.

Job requirements:

• University degree (VII level of qualification) in a technical or organizational field.
• Minimum of 5 years of experience in quality management systems within the automotive industry, including experience in implementing IATF 16949.
• Training and practical application of ISO 9001 and IATF 16949; qualified internal auditor in accordance with ISO 19011.
• Knowledge of Core Tools (APQP, PFMEA, Control Plan, MSA, SPC), 8D methodology, and root cause analysis.
• Preferred VDA 6.3 Process Auditor qualification, experience with customer-specific requirement (CSR) portals
• Advanced MS Office skills; experience with document management systems; basic knowledge of Power BI is an advantage.
• Highly proficient in written and spoken English for cooperation with HQ, customers, and certification bodies.