Sales Development Representative

HotelTechConsultant is a hospitality technology business dedicated to helping hotels modernise and optimise their operations through best-in-class technology solutions. Our portfolio spans hardware, software, and integrated digital platforms from property management and revenue management systems to guest-facing applications and channel management tools.

We work closely with hotel General Managers, operations teams, and revenue professionals to identify the right solutions for their businesses, and we partner with leading technology companies to continuously expand our ecosystem of products and integrations. Our mission is simple: to make great hospitality technology accessible, practical, and impactful for the hotels we serve.

As we scale our sales operation in Europe, we are looking for driven and personable individuals to join our team and be the first voice hotels and technology partners hear from us.

Sales Development Representative

Job Responsibilities

• As a Sales Development Representative at HotelTechConsultant, you will be responsible for generating and qualifying the pipeline that fuels our senior sales team. Your day-to-day responsibilities will include:
• Prospecting & Outreach: Identifying and researching target accounts within the hospitality and hospitality technology sectors, and initiating contact via phone, email, and LinkedIn.
• Cold & Warm Calling: Conducting outbound calls to hotel decision-makers and technology company contacts, introducing HotelTechConsultant's solutions and qualifying interest.
• Multi-Channel Follow-Up: Executing structured, multi-touch outreach sequences across calls, email, and social channels to engage prospects and move them through the early funnel.
• Lead Qualification: Assessing prospect fit against defined criteria (budget, authority, need, timing) and passing qualified leads to senior sales representatives.
• Meeting Scheduling: Booking discovery calls and product demonstrations between qualified prospects and the senior sales team.
• Inbound Lead Handling: Responding promptly to inbound enquiries, qualifying intent, and routing leads appropriately.
• CRM Management: Maintaining accurate, up-to-date records of all prospect interactions, activity, and pipeline status within the CRM system on a same-day basis.
• Dormant Lead Re-Engagement: Periodically revisiting lapsed or unresponsive contacts to revive interest and uncover new opportunities.
• Event & Campaign Support: Assisting with pre-event outreach, post-event follow-up, and targeted campaigns in support of company marketing and sales initiatives.
• Market Intelligence: Sharing feedback from meetings and calls had with potential leads and clients to inform product positioning, messaging, and targeting strategy.
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Candidate profile

• Fluency in written and spoken English is essential, with the ability to communicate clearly and professionally with international clients, most of whom are based in the United Kingdom and United States
• Previous experience in sales, customer service roles or hospitality environments is preferred
• Strong interpersonal awareness, with the ability to understand and respond to customer needs effectively
• A high level of accountability, ownership and professional integrity
• Exceptional organisational skills and a structured approach to managing priorities and follow-through 
• Flexibility, personal initiative and a sincere commitment to working as part of a team
• Confidence using computer tools and software, with a distinct advantage given to candidates who have prior experience using sales engagement platforms or CRM software

Please notet hat the position is 100% remote, and the successful applicant will need to ensure they possess the relevant tools and resources (modern computer, stable internet connection and communication hardware) to perform day-to-day activities.

We are looking forward to reviewing your application in English, and endeavour to maintain a respectful and efficient hiring process. Compensation within the salary range posted will depend on the candidate's previous professional experience.