Sales Process and Enablement Specialist

Job title: Sales Process & Enablement Specialist (FTC 18 months)

Office location: Spanskih boraca, Belgrade - Hybrid working (3 days in the office)

About the role and the Team: 

We're looking for a entry level Sales Process & Enablement Specialist to join our Sales Innovation Team and help drive greater productivity, efficiency and effectiveness across our Telesales, Field Sales and Business Development teams. This is a dynamic role for someone who enjoys working with data, identifying opportunities and turning insights into practical solutions. You'll research emerging trends, analyse sales performance, improve processes and support the development of innovative sales strategies, tools and resources. You'll also be highly organised, detail-oriented and able to manage multiple priorities in a fast-paced environment and this would be a great position for someone looking to begin their career in data.

Working cross-functionally with Sales, Marketing, Customer Support and other teams, you'll help test and implement new approaches that enable our sales teams to achieve their objectives, respond to changing market demands and stay ahead of the competition.

What will you be doing?

• Analyse sales data to spot trends, risks and opportunities - pipeline, conversion rates, win rates and churn
• Build reports and dashboards (Tableau/Excel) that give the sales team clear, actionable insights
• Track the impact of new initiatives and help refine what's working
• Spot gaps or inefficiencies in how the sales team operates and suggest practical improvements
• Support sales planning with data - forecasting, capacity, quotas
• Help keep sales materials (playbooks, presentations, case studies) accurate and up to date
• Research new tools, processes and market trends that could help the team work smarter
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What we are looking for:

• Comfortable working with data - Excel and Tableau skills are a big plus
• Strong analytical and problem-solving mindset - you like digging into numbers to find the story
• Good communicator - able to turn data into insights people can act on
• Organised, detail-oriented, and able to juggle multiple priorities
• Curious and proactive - you spot problems and suggest fixes without being asked 

Why work for us?

We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we're more than 700 people. Do you want to be a part of our next adventure?

Some of our key Benefits:

• Global Remote working for up to 2 week per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, move house and volunteer
• Access to a wellbeing platform, Rezilient
• Partnership with SOS Children's Village
• Private medical insurance (Permanent employees)
• Fit Pass discount
• Technology discount
• Team sports activities
• Massages in the office
• Sweet Tuesdays

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

• You apply (please send us your CV in English)
• We carefully review your application
• We'll get back to you — even if it's a no (for now)