Software Product Trainer

SOFTWARE PRODUCT TRAINER

For our offices in Nis, Paracin or remote, we are looking for a Software Product Trainer.

YOUR PROFILE

The role of the Software Product Trainer is to provide our customers with professional training when they buy our software.

Requirements:

• Excellent English skills – both written and verbal.
• Design, documentation, and delivery of bespoke training courses to fit individual customer needs.
• Facilitate the implementation of training courses for global clients to include face to face or online workshops and interactive tasks.
• Provides technical support in sales presentations and product demonstrations, conducts customer training, and provides solutions to customer application problems.
• Provide technical guidance and direction to lower-level professionals.
• Evaluate, modify and keep up-to-date existing training materials.
• Collaborate with team members on planning and decision making and planning for the team.
• Develop and retain an up-to-date knowledge of current working practices by spending time working with the sales and support departments.
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Your area of responsibility:

• Fluency in other foreign languages would be advantageous.
• Training experience in any form.
• Customer care skills and sound knowledge of market tools and technologies.

Considered a plus:

• Knowledge of GSM 2G/3G/4G telecom networks
• Knowledge of SS7/SMS/MNP technologies

We develop, market and sell our own products, which means that we are making our own decisions.

This allows us to give our people freedom - freedom to innovate, creatively solve problems and implement bold resolutions. And we truly value our people - their ideas, commitment and needs.

Together, we built an environment that is innovative, collaborative, flexible and supportive of work-life balance – an environment that encourages people to stay with us for years!