Technical Key Account Manager

Technical Key Account Manager - Warehouse & Storage Solutions – Balkan Region

META-Regalbau GmbH & Co. KG

Company Description

META-Regalbau GmbH & Co. KG develops, manufactures, and distributes a comprehensive range of stationary and dynamic warehouse storage systems, including shelving systems, pallet racking, cantilever racking, mobile shelving, flow racks, and mezzanine platforms. From initial concept and planning to installation, inspections, and after-sales support, META delivers complete and innovative intralogistics solutions tailored to customers' needs. The META Representative Office for Southeast Europe is based in Novi Sad and supports customers throughout the Balkan region.

About the Job

Position: Technical Key Account Manager for Balkan Region

We are looking for a highly motivated and results-driven Technical Key Account Manager to strengthen our sales team and drive business growth across the Balkan region. This position is ideal for a commercially minded professional who enjoys building long-term customer relationships, developing new business opportunities, preparing technical-commercial solutions, and delivering value-added warehouse and storage systems.

This is more than a traditional sales role. It blends key account management, consultative technical sales, and warehouse solution design in AutoCAD. The successful candidate will take ownership of opportunities from the first customer contact, through solution development and quotation preparation, to contract negotiations and project handover for execution.

Location: Novi Sad, with regular travel across the Balkans and South-East Europe

About the Role

We are looking for a commercially driven professional with technical expertise to join our Strategic Clients Development team. This role combines Key Account Management, technical sales, and warehouse solution design, giving you the opportunity to manage customer relationships while developing practical warehouse concepts and layouts.

Key Responsibilities

• Develop and maintain relationships with strategic customers across Serbia and the wider region;
• Identify new business opportunities and manage sales projects from initial inquiry to contract award;
• Analyse customer requirements and propose suitable warehouse solutions;
• Prepare warehouse layouts and technical concepts using AutoCAD;
• Create and present technical and commercial proposals;
• Negotiate commercial and technical conditions with customers;
• Coordinate activities between customers and internal teams (engineering, purchasing, project management);
• Maintain CRM data, sales pipeline, and forecast reporting;
• Conduct customer visits, site surveys, and project meetings.
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Qualifications

• Minimum 3 years of experience in technical sales, Key Account Management, industrial solutions, or project sales.
• Experience working with B2B customers and managing complex sales processes.
• Independent working knowledge of AutoCAD 2D.
• Ability to read and interpret technical and architectural drawings.
• Technical understanding of warehouse systems, storage solutions, logistics, or related industries is an advantage.
• Strong communication, negotiation, and presentation skills.
• Strong commercial mindset and customer orientation.
• Confidence in customer meetings, presentations and negotiations.
• Self-motivated, proactive, and results-oriented approach.
• Good command of English (minimum B2).
• Valid driver's license is mandatory (Category B) and willingness to travel.

Preferred Education

Mechanical Engineering, Civil Engineering, Industrial Engineering, Architecture, Logistics, or a related technical field.

What We Offer

• A key role in developing strategic customers and major warehouse projects.
• The opportunity to combine commercial responsibility with technical solution design.
• Cooperation with international engineering, sales, and project management teams.
• International working environment within a leading European manufacturer.
• Professional development in technical sales, warehouse solutions, and key account management.
• Opportunity to work on large-scale warehouse and logistics projects.
• Competitive fixed salary with performance-based bonus.
• Company car, laptop, and mobile phone.
• Ongoing training and professional development.
• 25 days of annual vacation.
• Dynamic and supportive team culture.

If you enjoy building customer relationships, developing technical solutions, and working on challenging warehouse projects across the region, we would love to hear from you.

Application Process

Interested candidates are invited to submit their CV and a brief cover letter highlighting their relevant sales experience and achievements.

Selected candidates will be invited for an initial interview at our office in Novi Sad, followed by a second-round interview.

Please note that part of the interview process will be conducted in English.

We look forward to meeting ambitious sales professionals ready to contribute to the continued growth of META in the Balkan region.