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Technical Support Specialist – English
Do you like solving technical problems and explaining them in simple terms? Silver Bell Group is hiring English-speaking Technical Support Specialists for our international clients.
Join our team and grow with us.
Responsibilities
- Help customers solve technical issues through voice, chat and email
- Document issues and solutions, and escalate complex cases to the right team
Requirements
- Fluent English (both written and spoken)
- 1+ year of experience in technical support, IT helpdesk or a similar role
- Good understanding of operating systems, common software and basic networking
- Strong communication skills and patience with customers
What's in it for you
- Hybrid work, with modern offices in the center of Belgrade
- Defined individual career path with room for professional growth
- Opportunity for advancement within the company
- Extra earnings through our referral program
- Team-building activities
- Good work-life balance
Silver Bell Group d.o.o.
Ovo nije posao za svakoga. I to je u redu. Ovo je prilika za one koji žele da rastu kroz rad. Za ljude koji razmišljaju unapred, uče brzo i ne boje se novih izazova. U Silver Bell Group-u, povezujemo međunarodne kompanije sa korisnicima širom sveta -i to radimo iz Beograda. Naš posao je outsourcing usluga, pre svega u oblasti korisničke podrške, ali i prodaje, IT-a i digitalnog marketinga. Zaposleni u Silver Bell Group-u rade sa ljudima iz različitih zemalja, na više od 25 jezika, za svetske…
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