Track and Trace Representative (USA Logistics)

We are hiring a Track and Trace Representative to monitor US freight shipments and coordinate between drivers, dispatchers, and brokers across day and night shifts.

Responsibilities:

• Track active US freight shipments in real-time and confirm ETAs.
• Conduct check calls with drivers and maintain accurate tracking logs.
• Proactively update brokers, dispatchers, and clients on shipment status.
• Handle overnight transit delays and resolve load issues swiftly.
• Reference: 30pZlTAhxojuEe7losXmQGkdKDUrQS_RWlmmdJe0KGD8llClLBlvh-UsNNAtGYhl

Requirements:

• English proficiency (at least B2 level). 
• Availability for rotating shifts: 1st Shift (06:00–14:00) and Night Shift (22:00–06:00).
• Strong communication, computer, and multitasking skills.

What We Offer:

• Work in a comfortable, modern office environment.
• Clear opportunities for professional career growth.
• International team collaboration - daily communication with global drivers, dispatchers, and clients.