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<h3>Job Summary:</h3>
<p>Providing technical support to customers and sales engineers. Your role as a Field application engineer will combine technical expertise with knowledge of sales techniques to improve sales and set new organizational objectives. Day-to-day tasks performed include maintaining relationships with our clients and representatives.</p>
<h3>Responsibilities:</h3>
<ul>
<li>Support customers across multiple markets and territories when technical issues arise. Provide field service and hands-on troubleshooting at customer sites, and coordinate on-site support;</li>
<li>Provide feedback to Engineering and Sales regarding technical problems;</li>
<li>Good understanding of customer needs relative to product(s), technology, direction, competition, design process and design cycle;</li>
<li>Identify and develop relationships with all key technical decision makers and influencers in each account;</li>
<li>Discover design requirements from the system level down to each individual element collaborating with the design, production and/or engineering departments to develop/execute technical strategies that help solve customer design challenges.</li>
<li>Market supported lines to sales team by driving adoption of advocated solutions, with supplier partners, that meet customer needs and lead to increased design activity, design wins and sales growth.</li>
<li>Proactively provides general application and product level sales training, proactively align with sales team in securing business. Communicate account calls with suppliers, account managers and/or inside sales.</li>
<li>Identifies and tracks largest design opportunities from concept to production, utilizing all supplier resources to assure greatest potential for success.</li>
<li>Creates presentations and other sales tools to enhance technical value and become a "trusted advisor" to both internal and external customers.</li>
<li>Manages the product from beginning to end which involves communication and in-depth consultation with customers, sales and vendors.</li>
<li>Research major industry players to be able to communicate to internal and external customers industry trends and directions.</li>
<li>A thorough understanding of product lifecycles and the ability to design a full solution based on the customers expectation of product performance, lifecycles and total costs.</li>
<li>Attend internal and external technical training to complete and maintain certification as necessary.</li>
</ul>
<h3>Qualifications:</h3>
<ul>
<li>A university degree in Electrical or Computer Engineering, or Computer Science;</li>
<li>Minimum 3 years of relevant experience;</li>
<li>An excellent command of written and spoken English;</li>
<li>Superior communication, interpersonal and problem-solving skills;</li>
<li>Autonomous and self-motivated;</li>
<li>Ability to work well under pressure in a multitasking environment;</li>
<li>Travel will be required.</li>
</ul>

Field Application Engineer

<p>EBV Elektronik was founded in 1969 and today as a part of Avnet Inc. (Nasdaq: AVT) is the leader in European semiconductor distribution. This success is based on the underlying company philosophy, which was developed a long time ago and which still applies today: operational excellence, flexibility, reliability and execution &ndash; with the goal of achieving the highest degree of customer satisfaction.&nbsp;</p>
<p>We are looking for highly motivated, well organized and dynamic person who<strong> speaks German</strong> for the position:&nbsp;<strong>Inside Sales Specialist</strong>&nbsp;</p>
<h3><strong>Main Purpose of the job:</strong></h3>
<ul>
<li>This role supports Sales front-end (Inside Sales Representative and Account Manager) in order to fulfil customer needs and to increase customer satisfaction</li>
<li>Administer new customer orders and order backlog by monitoring supply chain from order entry to shipment</li>
<li>Owns processes from order to shipment, but supports as well BOM (Bill of Material) creation during the offer process</li>
</ul>
<h3><strong>Key </strong><strong>Responsibilities</strong><strong>:</strong></h3>
<ul>
<li>Customer contact only in agreement with Sales Front-End (Inside Sales Representative and Account Manager)</li>
<li>Create, upload and qualify large quotations (BOMs) in SAP for Sales front-end</li>
<li>Validate new orders and book to backlog by fixing buy prices with maximum achievable Gross Profit together with suppliers, Quote Center and EBV Purchasing</li>
<li>Validate and process customers forecast, consignment changes and call-offs</li>
<li>Proactive Order Backlog Management in cooperation with Supplier Controlling (for unconfirmed and overdue orders as well as order confirmation &gt; Leadtime, buffer assignments)</li>
<li>Reactive Backlog Management based on customers or Sales Front-End input</li>
<li>Close cooperation with ISR, Account Manager, EBV Purchasing, Quote Center, Supplier Controlling, Sales Operations and Suppliers (re-quoting) to fulfil customers` needs and ensure supply chain</li>
<li>Validate customers logistic solutions with Account Manager and Sales Operations for efficient way of working</li>
<li>Validate and process customers complaints with internal and external interfaces</li>
<li>Run regular sales reports, derive actions based on report outputs and perform actions in cooperation with AM, ISR and other internal and external interfaces</li>
<li>Supports Account Manager and ISR in day to day business activities</li>
<li>Participation in team meetings, in-house trainings and selected supplier trainings<strong><br /></strong></li>
</ul>
<h3><strong>Qualifications</strong><strong>:</strong></h3>
<ul>
<li>Experience in an internal sales environment or marketing preferred, but not required</li>
<li>Knowledge with SAP SD preferred, but not required</li>
<li>High knowledge with Excel required</li>
<li>Good communication skills</li>
<li>High customer and service oriented mind</li>
<li>Problem solving skills</li>
<li>Ability to work with an international team</li>
<li><strong>Good English &amp; German language skills </strong>(oral and in writing) are must&nbsp;</li>
</ul>
<h3><strong>Employee Benefits</strong>:</h3>
<ul>
<li>International Work Environment</li>
<li>Integration Program in a Professional, Young &amp; Dynamic Team with Professional Development Opportunities</li>
<li>Competitive Salaries &amp; Benefits</li>
<li>Additional health insurance package and social activities</li>
<li>Organized SAP training</li>
</ul>

EBV Elektronik d.o.o.