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<p><strong>Fides 021</strong> provides professional call center services for the limousine and trucking transportation<br />industry worldwide.<br />Thanks to us companies can outsource their dispatch operations. Our call center offers to take over your<br />night shift and all dispatch related activities in this period allowing you to focus on your expenses and<br />getting some rest.<br /><a href="http://fides021.com/" target="_blank">http://fides021.com/</a></p>
<h3>Job Description:</h3>
<ul>
<li>Booking loads and communication with brokers, drivers, customers</li>
<li>Monitoring and responding to e-mails and business chats immediately</li>
<li>Answering a high volume of phone calls and providing information and 24/7 care to customers</li>
<li>Scheduling/rescheduling pick up and delivery appointments, dispatching and providing&nbsp;assistance to drivers, resolving all kinds of transportation issues</li>
<li>Proactively searching for new loads/customers in order to maximize truck time and capacity&nbsp;utilization</li>
<li>Kindly support for the truck drivers in regular and critical situations</li>
<li>Reporting to Management</li>
<li>Documentation Management</li>
</ul>
<h3>Requirements:</h3>
<ul>
<li>Minimum high school grade or equivalent</li>
<li>Fluent English, both spoken and written (will be tested)</li>
<li>Strong organizational and communication skills, both written and verbal</li>
<li>Must be self-motivated and a team player with the ability to multi-task in a fast-paced&nbsp;environment</li>
<li>Proficiency in Computer-based programs and MS Office applications</li>
<li>Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on&nbsp;quality of work</li>
<li>Stress-resilient, being able to work under pressure</li>
<li>Exceptional organizational and time management skills, ability to prioritize and multitask</li>
<li>Ability to work in 3 different shifts and on weekends.</li>
<li>Previous experience at sales and/or logistics preferred</li>
<li>Basic knowledge about transportation</li>
<li>Advanced knowledge of Windows OS and MS Office</li>
<li>US Geography knowledge will be considered as a plus</li>
</ul>
<h3>We offer:</h3>
<ul>
<li>Paid trial work 2-4 weeks and paid introductory training &nbsp;</li>
<li>Dynamic, fun and friendly work environment</li>
<li>Competitive and stimulating compensation</li>
<li>Positive working atmosphere</li>
<li>The chance for professional and personal development</li>
<li>Possibility for personal development and organized mentoring training</li>
</ul>
<p>If you are interested to become our team member, please apply with attached CV, motivation letter, earliest starting date as well as expected salary.</p>
<p>Note: All information will be processed according to law with privacy and discretion prerequisites for all candidates. All applications will be treated equally and discretion prerequisites for all candidates all applications will be treated equally and according to all industry standards in this field. Only shortlisted candidates will be invited for interview</p>

Fides 021 DOO

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