profili-file-5fc8b733c199c11359845985fc8b733c19a91.63125183.jpg

<h3><strong>Job Responsibilities:</strong></h3>
<ul>
<li>Answering incoming reservation calls</li>
<li>Making new reservations as well as making changes to existing reservations</li>
<li>Dispatching fleet (Luxury sedan, SUV, Van, Bus...) in a dynamic and fast paced environment</li>
<li>Coordinate with planning on vehicle availability and needs</li>
<li>Assigning reservations to Drivers</li>
<li>Updating current trip status in its duration</li>
<li>Communicating with drivers and passengers regarding pickup information</li>
<li>Booking reservations over the phone/email requests via company software</li>
<li>Using GPS mapping software</li>
<li>Calling affiliates nationwide to verify reservations</li>
<li>Follow company protocols for all Dispatch functions</li>
</ul>
<h3><strong>Requirements:</strong></h3>
<ul>
<li>Fluent English, both spoken and written (mandatory)</li>
<li>Exceptional organizational and time management skills, ability to prioritize and multitask</li>
<li>Ability to think out of the box in order to solve and prevent problems from occurring</li>
<li>Working in shifts and weekends <strong>(late afternoon and night shifts Serbian time)</strong></li>
<li>Strong communicator - both on phone and in writing</li>
<li>Dispatch background</li>
<li>Computer skills is a must including: Internet, especially online Google products, MS Office</li>
<li>Ability to learn proprietary industry software -- for booking and dispatching</li>
<li>Works well in a fast-paced environment</li>
<li>Experience in customer support/dispatching/leisure/hospitality/airline background will be considered as an asset</li>
</ul>
<h3><strong>What can we offer:</strong></h3>
<ul>
<li>Excellent working environment</li>
<li>Dedicated paid training and knowledge improvement</li>
<li>Full-time employment</li>
<li>Stimulating compensation</li>
</ul>
<p><strong>Please note: We will only consider applications submitted in English.</strong></p>

Dispatch and Customer Service Representative

<h3><strong>What will you do:</strong></h3>
<ul>
<li>Attention to detail, precise, efficient, ability to multi-task</li>
<li>Understands fundamental basics of accounting, bookkeeping principals and procedures&nbsp;</li>
<li>Assist with audits</li>
<li>Maintain complete digital filing system to support financial records</li>
<li>Will work closely with CFO&nbsp;</li>
<li>Charge clients promptly&nbsp;</li>
<li>Review affiliate charges for accuracy</li>
<li>Request for payment from past due customers</li>
<li>Pay affiliates promptly</li>
<li>Issue invoices on a daily, weekly, twice-monthly and monthly basis</li>
</ul>
<h3><strong>What we need:</strong></h3>
<ul>
<li>University Degree in Finance or Accounting</li>
<li>Fluent English (writing and speaking)</li>
<li>At least 1+ years of experience in accounting and finance</li>
<li>Problem solving skills</li>
<li>Availability to work shift 15 &ndash; 23 (Serbian time)</li>
<li>Communication skills</li>
<li>Integrity, confidentiality</li>
<li>Planning and organizational skills</li>
<li>Team player who can take direction well</li>
<li>Reliable</li>
</ul>
<h3><strong>What can we offer:</strong></h3>
<ul>
<li>Competitive compensation (starting pay 600 to 800 euros based from experience)</li>
<li>Great working conditions within motivating international environment</li>
<li>Amazing opportunity to participate in the growth of the office in Novi Sad</li>
<li>Opportunities for advancement</li>
<li>Very friendly and dynamic young team</li>
<li>Possibility to work from home after few months of onboarding.</li>
</ul>
<p><strong>Please note: We will only consider applications submitted in English.</strong></p>

Nsourcing