Paradox - Consulting d.o.o.
We are Paradox .
One of the leading Serbian outsourcing providers of customer care , marketing research , sales , technical support trought our contact centers in Novi Sad , and work at home agents !
If you are looking a world class outsourcing service provider , you are on the right place .
Set up under German supervision , we offer full range of services to major German clients and their customer bases Paradox delivers assistance and support ( inbound) , customer care support leading German company in area of Catalogue sales .
PARADOX TEAM :
Paradox employs more than 150 associates , managed by excellent management team with a lot of international experience .
Our team are young and motivated workforce ( 50 % of the customer services Profesionals are under 35 years old ).
Most of them are university gradates .
We are very proud on our multicultural working atmosphere
Customer care support
Technical Support ,
Acquisition and Sales
Inbound and Outbound campaign
MAIN FOCUS :
Reduce Service Costs
Improving Customer retention
QUICK FACTS :
Location : Novi Sad -Head Office
Language : German , English, Romanian , Hungarian , Slovakian , Czech
Year Established “ 2014
Country /Markets Served : Austria , Germany , Switzerland , Australia , Hong Kong , Singapure , UK , USA , United Arab Emirates ,Romania Hungaria , Slovakia , Czech Republic
Hours of operations : 24 x7x365