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Account Manager

goUrban d.o.o.

Novi Sad, Bulevar Oslobođenja 95


ugovor puno radno vreme

Let’s be authentic and creative together!

If you are good with people and know how to attract the best talents to join the mobility revolution, then you are a perfect match for us!

Why we need you: 

We’re looking for an Account Manager (m/f/d) for our customer team. It should be somebody continuously trying to understand and solve core challenges of our customers (fleet operators) running their shared mobility business with kick-scooters, bikes, mopeds or cars. The customer team is working on helping to manage all customer needs they have and leverage our solution so our clients perform even better. A technical view is critical for our customers, who mostly trust us to find the best solution together.

Some of the things that you can help us with: 

  • Analyze the user behavior of your customers and define recommendations to ensure optimal handling of our operating system for shared mobility.
  • You understand the core problem of our customers and work closely with your colleagues to find a win-win solution for all sides.
  • Understand the needs of customers before they approach you.
  • Have all data insights about our clients and product.
  • Understand potential financial and market impacts of customer needs. 
  • Run the daily business with the client and update about developments and help the client use new features.

What we are looking for: 

  • Excitement to develop the shared mobility industry.
  • Having a customer-driven mindset by doing regular interviews with users and trying to understand the reported problem.
  • Work closely with your team to balance business, customer and strategic impact when managing the clients needs.
  • Include relevant team members in finding a solution for the client.
  • We have built an operating system for shared mobility. Our clients are shared mobility fleet operators bringing affordable transportation services to people making millions of trips all over the world.

Our clients are running shared mobility fleets between 50 and several thousand vehicles. The fleets can be mixed or single vehicle category fleets but we offer all different kinds, from kick-scooters, bikes, mopeds and cars (electrified or non-electrified). Due to the high demands of end-users, our clients operate in a high competitive market and rely on our solution to work as smooth as possible.

You are welcome to come to our office and try our operating system and let us know what you think!

Benefits we have for you:

  • Personal development plan, training, educations, workshops.
  • Private health insurance.
  • Truly flexible working hours.
  • We like to have fun so team buildings, sport activities and happy Fridays, are pretty much on around here :)
  • ...filled by you.

If you've been thinking about changing jobs or you like our story and our product send your CV electronically.

We would like to hear what you have to say!

    goUrban d.o.o.

    Can you imagine building a solution that reinvents the way that transportation is being used by hundreds of thousands of people every day? Instead of purchasing a vehicle, people use a service to get from A to B. We are the operating system for shared mobility. Our clients are shared mobility operators and bring affordable transportation solutions to people all over the world, making millions of trips every year. Our product is being used globally to drive the change to a better and more sustainable…

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