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Business Support Systems Specialist - Billing


This is back-office operations job in Core and Customer Facing IT Applications Operations area. Back office operation job includes among other activities participation in incident management, process oriented cross-functional work, quality improvement, customer complaint handling.

Main responsibilities:

  • Maintain availability of Billing Systems
  • Execute and coordinate preventive and corrective maintenance tasks
  • Execute all operational tasks (administration, configuration, reporting, monitoring)
  • Customization of BSS/BA interfaces
  • Responsible for design, implementation and testing of new services and features
  • Ensure the highest security level of Business Support Systems and interfaces
  • Participate in development of strategies, recommendations, methodologies of BSS and services; short term planning of upgrades and capacity expansions
  • Co-operate with other parts of the organization on process oriented cross-functional work
  • Take role in implementation of processes, procedures, methods and tools used within Area and Department; maintain and create operational documentation
  • Responsible for continuous improvement of Business Support Systems quality
  • Support CNOC team; participate in on-call service
  • Reporting to Group Manager/Head of Core and Customer Facing IT Applications Operations about all jobs, activities, operational problems and concerns related to work


  • Experience with Oracle DB, SQL is a plus
  • Experience with Ericsson CBiO is an advantage but not required

What we offer:

  • 25 days paid holiday leave per annum
  • Laptop, mobile phone and tariff package in line with company policy
  • Private pension and health insurance
  • Recreation or health program
  • In-house training and development programs
  • Participation in annual bonus system
  • Cross-border working opportunity in a collaborative team
  • Dynamic environment which allows to freely express opinions, ideas and inspire new ways of doing things
  • Competitive terms and conditions
  • Flexible working hours

Deadline for applications: 16.03.2019.

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Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.

Upoznaj poslodavca Telenor Common Operation

Telenor Common Operation (TnCO) is technology service provider delivering wide variety of professional Telco, IP and IT services. We were established in 2013 and have 640+ employees located in four countries: Bulgaria, Hungary, Serbia and Montenegro. Currently we are providing services to five customers – Telenor Bulgaria, Telenor Hungary, Telenor Serbia, Telenor Montenegro and Telenor Global Wholesale (Norway).


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