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Customer Aftermarket Analyst - Intern
Company Description:
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
The Automotive Aftermarket division (AA) in Serbia offers a broad range of services towards AA headquarter in Karlsruhe from areas of product marketing, quality management, trade marketing, purchasing and engineering. AA organization in Belgrade is unique on a global level due to being the only organization outside the central headquarter which performs the same headquarter processes.
Interested? Get ready to work #LikeABosch!
Job Description:► Support that post-sales processes are executed correctly and in a timely manner, including the processing of Credits, Debits, Returns, and Complaints ► Support customer supply chain service analyst in standard requests for their customers ► Manage and support cross-functional process improvements to support customer delivery performance, including support in idea generation, action tracking, data consolidation/ preparation, and support for management reporting. ► Creation and maintenance of standardized reports, development of processes for use of standard reports and training end users (i.e. customer order behavior, future demand development, customer-specific cockpit charts) ► Propose, initiate and manage/ support continuous improvement initiatives. | Qualifications:►Bachelor's degree in Business Administration or similar ► Experience in customer service and/or logistics ► Preferably experience in SAP (preferably SD, BI), MS Office ► Customer orientation, strong communication and analytical skills ► Excellent knowledge of English language, both written and spoken |
Additional Information
Why you’ll love to work with us:
► Real projects, experienced colleagues, the international environment
► Being part of a great team will challenge you to grow personally and professionally
► Full-paid internship with flexible working hours so you can pass all the exams and be on track with faculty activities
► You can work form any city in Serbia (remotely)
► Brand new workplace in Belgrade, Bosch canteen in the building – when you decide to work from the office
► The internship lasts 6 or 12 months depending on your will, motivation, and performance.
Good luck!
Make it happen. If you are ready to work #LikeABosch, please fill in the contact form and submit your CV (PDF format) in English language. |
Bosch Srbija
Bosch Grupa Grupa Bosch je vodeći dobavljač tehnologija i usluga. Zapošljava oko 421.000 saradnika širom sveta (od 31. decembra 2022. godine). Grupa Bosch sastoji se od firme Robert Bosch GmbH i oko 470 filijala i regionalnih društava u oko 60 zemalja. Delatnost kompanije podeljena je u četiri poslovna sektora: Mobility Solutions, Industrial Technology, Consumer Goods, i Energy and Building Technology. Strateški cilj Bosch grupe je da otkriva tehnologije za povezan život i da poboljšava…
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