Job Description
- To oversee the medical information email accounts;
- To receive and return acknowledgment of medical information enquiries received by email;
- To perform duplicate checks in the MI database;
- To enter medical information enquiries into the MI database;
- To ensure that all medical information enquiries received into the medical information email accounts are forwarded to the appropriate individual(s);
- To help maintain the library of reference safety information (e.g., CCDS, SmPCs, PI, etc.) within the Medical Information database;
- To help maintain the library of Frequently Asked Questions and Standard Response Documents within the Medical Information database;
- To generate daily, weekly and monthly MI reports;
- Manage and track invoices for medical information services as required;
- To assist with the development and improvement of medical information processes and procedures;
Qualifications
- Secondary education
- Proven administrative experience
- Customer service experience is an advantage
- Advanced knowledge of English
- Advanced knowledge of MS Word and Excel
- Excellent attention to detail and organizational skills
- Independent problem solving and decision-making skills
- Process oriented and critical thinking
- Responsible approach to work duties
Our Offer
- Dynamic team of colleagues in a fast-growing company – possibility for your quick career growth
- Multicultural environment, English as a company language
- Strong emphasis on personal and professional growth
- Extensive and specialized trainings in pharmacovigilance – internal trainings provided by skilled professionals, but also prestigious trainings/seminars
- Friendly working environment
PrimeVigilance d.o.o.
- Đorđa Stanojevića 14, Beograd, Srbija
- PIB: 109436311
- Matični broj: 21181986