We are looking for:

Reservations Assistant

Belgrade

RESPONSIBILITIES

• Create and modify customized private luxury itineraries and price breakdowns;
• Get quotes from suppliers and hotels;
• Issue invoices and process clients’ payments;
• Work in collaboration with hotel specialist to confirm hotels’ bookings;
• Follow up on pending requests;
• Keep the company’s files updated.
• Reference: btEcjJcKW6nIafJhX9UYPoB1oU357kwwHalmqyn6Ppzsy8YY4CiGZl2YRmZhWalD

KEY RESULT AREAS

• Independently process requests up to USD 10k;
• Reduce response time to send itineraries to agents;
• Complete the daily workload assigned;
• Quality log (reduce mistakes/defects).

REQUIREMENTS

• Excellent Microsoft Office skills;
• Bachelor’s degree required;
• Excellent written and verbal communication (English) to interact with international clients and vendors;
• Meticulous attention to details;
• Ability to learn by experience and pick things up quickly while on the job, as well as to research and problem solve;
• Professional, proactive, resourceful, positive, team-oriented attitude;
• Excellent multitasking skills.

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