Service Manager Privileged Access Management (PAM) @IT

If you find it interesting to:

• Have End-to-End responsibility for the operation of the PAM-Solution and assigned test and integration environments
• Ensure the ongoing operation, be responsible for maintenance and the installation of updates/upgrades and patching
• Configure the PAM-Solution and adjust it based on current requirements
• Be responsible for troubleshooting technical problems, the Health-Check monitoring and you take care of incidents and outages
• Be responsible for the expansion/adjustment of the PAM-solution and Pam-plugins via scripting (CLI, REST-API).
• Implement discovery and import scripts when onboarding accounts
• Support users with the use of the PAM-solution
• Be available for on-call duties outside of office hours
• Reference: d1gRl5HagG12F-RmJra5qtv9_M7Prz-V44Ecu2fNP_En8hULwxBqNozdGER2MF6s

If you have:

• Completed technical IT education and/or comparable, multi-years of professional experience as well as general knowledge of IT/ICT services and platforms
• Multi-year experience as well as expert knowledge on the operation and maintenance of servers and applications
• Very good technical understanding of authentication protocols (LDAP, RADIUS etc.); SSH key management, multi-factor authentication, SSO (SAML)
• You ideally already have experience in the operation of Privileged Access Management (PAM) solutions
• Excellent English language skills
• Experience with identity management, directory services
• Experience with service management (ITIL)

If you are:

• Dedicated team player and enjoy the technical support of our internal clients/ colleagues
• You are distinguished by a structured way of working, high solution orientation, an independent and reliable way of working
• You continuously educate yourself personally and professionally

If you would like to work at a place where:

• There is no knocking, no doors, and no holding back
• You communicate openly and directly and you’re free to express and suggest your ideas
• Curiosity and hunger for knowledge are appreciated and nurtured
• Employees enjoy a motivating benefit package (voluntary health insurance, flexible working hours, various work-life balance benefits, and much more)

A1 Serbia is a member of A1 Group, the leading mobile communication provider in South-Eastern Europe. Take the chance and join us in once-in-a-lifetime experience in a team where the talent and spirit of our people stand along with innovation leadership, outstanding customer orientation and cutting-edge technologies on a way to success.