Do you understand how vehicles work and enjoy solving problems on the spot?
Are you passionate about cars and not afraid to take responsibility in critical situations?
A stable and fast-growing transportation company is hiring NOW, and we’re looking for someone exactly like that.
Job Description:
- Coordinating and resolving roadside breakdowns in real time (US market)
- Communicating with drivers, dispatch, service centers, and parts suppliers
- Organizing towing services, repairs, replacement parts, and safe parking
- Assessing breakdown situations and assisting drivers in resolving minor issues remotely
- Monitoring fleet condition and ensuring cost-effective maintenance and servicing
- Handling urgent driver needs such as accommodation, transportation, and logistics support
- Tracking ongoing cases and providing timely updates to Dispatch, Fleet, and Safety teams
- Reporting damages caused by drivers and escalating critical situations
- Notifying Safety immediately in case of accidents or serious incidents
- Reviewing and analyzing dashcam footage when incidents occur
- Coordinating with service vendors and approving repair costs when needed
- Supporting DOT-related issues and assisting with post-inspection repairs
- Preparing reports for internal teams (Fleet, Safety, Accounting) including repair costs and incident summaries
- Managing multiple active cases simultaneously while maintaining accuracy and fast response time
Requirements (Read Carefully):
- Experience in the US trucking industry OR proven hands-on experience in automotive/mechanics field is MANDATORY (If you don’t have this, this position is not for you)
- Available to work on-site in Belgrade (no remote work)
- English proficiency (B2+)
- Strong multitasking and decision-making skills under pressure
- Highly organized and detail-oriented
- Comfortable with Excel/Google Drive
- Team player with a proactive mindset
What You Get:
- Pre-scheduled shifts for better work-life balance
- Paid training + opportunity to become a certified Service Technician
- Stable job in a growing company with real advancement opportunities
- Support from an experienced team (10,000+ resolved roadside cases)
Apply Now:
If you meet the requirements and want a stable, long-term opportunity with growth, send your CV in English.
Ten-Eight d.o.o.
Ten-Eight is a well established leader in the fields of logistics and transportation. We have been on the market for over 5 years and are proud of our international team of professionals.