Immigration Consultant

Intermark Relocation is a relocation consultancy company. We provide a full range of Immigration, Relocation, Moving, Legal & Outbound services to major international companies worldwide. With 30 years of experience in relocating families, we have developed sophisticated expertise and can offer comprehensive services that allow foreign employees to smoothly and easily adapt to a new environment, new reality, and their new life on the assignment.

We are seeking two Immigration Consultants to join our team in Belgrade, Serbia.

Due to an increased workload, one position is offered on a fixed-term basis from the beginning of March until the beginning of July, with the possibility of extension.

The second position is for an indefinite term, with a six-month probation period.

Responsibilities/Tasks

• Assisting with the process of obtaining residence/work/single permits, visas, legalization and procurement of documents and other similar services to the clients in Serbia and in the region.
• Handling, organizing, controlling, progressing the assigned immigration case from the case initiation until successful completion. 
• Maintaining professional communication with all involved parties: clients, assignees, HR representatives, partners. Providing clear and timely updates to all parties. 
• Completing and collecting all necessary applications, forms, and documents needed to obtain permits related to foreign worker's legal stay and work in the location. Submitting documentation to the authorities.
• Maintaining regular communication with the local immigration/labor authorities and remaining up to date with changes in the regulation that affect foreigner’s work and stay in Serbia.
• Providing a clear guidance on the procedure, requirements, and timelines applicable for the process.
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Requirements:

• University degree; Law degree preferable. Fresh graduates are welcome to apply
• Excellent communication skills in the English language
• 1+ year of customer service industry work experience
• Strong PC skills
• Knowledge of local immigration/labor regulation is preferable
• Driving license is preferable

Skill set:

• Highly motivated to learn and rapidly adopt new requirements, with a strong sense of initiative
• Strong service and customer orientation
• Ability to communicate clearly, concisely and with confidence (verbally and in writing)
• Excellent listening skills
• Time management skills
• Strong punctuality and attention to detail