Inside Sales Representative Serbia

Do sales run in your veins? Do you have passion for closing deals? Do you thrive on the thrill of the hunt? Look no further! We’re on the lookout for a Sales Superstar to join our growing team in Serbia!

What you will do?

Outbound calls and inbound calls from potential and current customers, qualifying new leads, and referring qualified leads to the local sales team. Drive the onboarding process for new customers till first transaction and provide support during the complete customer lifecycle.

Job Requirements

• Work as a team with local sales representative (agile team) and cultivate valued and meaningful relationships with new and existing customers in target region.
• Optimise opportunities for cross selling/upselling activities EW products and services. 
• Provide customers withaccurateinformation about EW products and services.
• Provide customers with correct andappropriate resolutionsto their enquiries and questions.
• Follow up with potential or existing customersin a timely manner.
• Correctlyidentifythe needs of customers when qualifying them. 
• Follow up with the sales team to ensure that qualified leads referred to them have been contacted and sales opportunities have been maximised. 
• Document the outcome of each customer interactionin accordance withdepartmental and company procedures and policy. 
• Update andmaintainthe CRM to a high degree of accuracy and with minimal errors.
• Liaise effectively with all departments within EW to ensure that the needs of customers are met. 
• Provide details of your performance against KPIs and personal achievements to managers.
• Provide an outstanding customer service experience to potential and existing customers.
• Possess a comprehensive knowledge of EW products and services.
• Other administrative support - preparing contracts, declarations and all other necessary documents, research,reportingand data collection
• Active cooperation withindepartment and beyond 
• Ensure delivery of assigned tasks in requested time, scope,qualityand budget dimensions
• Be a role model for fulfilling our values and an active supporter of the company culture, in your team or in front of the customer, whether internal or external
• Self-development in full compliance with internal standards, controls, policies,processesand local legislation
• Responsibility with the companies’representation and attestation rules according to the assignment
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Job Responsibilities

• Very good communication skills
• Experience in a similar position 1-2 years is an advantage
• English at intermediate level
• Knowledge of working on a PC (MS office)
• Ability to perform in multicultural and fast changing environment 
• Honest and driven by the same values as EurowagGroup
• Self-organized,self-driven and highly independently manage own performance
• Emotional intelligence 
• Strong teamplayer

Job Benefits WHY JOIN US?

EW is diverse, disruptive, and still evolving; we choose newcomers by skill and whether they can be honest colleagues through shared values. What's more, you will have an opportunity to influence the direction of our company through your ideas.

WE TAKE GOOD CARE OF PEOPLE, AND OUR BENEFITS ARE A PERFECT PROOF OF THAT:

• 5 weeks of holiday, notebook, mobile phone
• Meal, holiday, and transport allowance
• 3 health days each year, occasional work from home and corporate events
• Access to online courses for development of your skills
• Health insurance is provided after completion of probation period
• One paid day each year as a volunteer. Plus a personal donation budget towards a charity or good cause of your choice.

OUR CULTURE & VALUES: To learn more about our culture, values and our mission visit our career page on the company website - www.eurowag.com/en/
Join Us on a journey to Go Far!