Inside Sales Specialist

TIM Centar is one of the largest consulting companies in Serbia, founded in 2005. With a permanent team of ten full-time consultants, we have partnered with over 300 clients – ranging from large multinational corporations to fast-growing startups. As you read this, our consultants are training future leaders, advising managers and business owners, analyzing data, and leading recruitment processes. You can find more about us at www.timcentar.rs

Our Client, NORMA Group, is a global leader in engineered joining technology, delivering clamps, connectors, and fluid system solutions to more than 10,000 customers across a wide range of industries. With around 7,700 employees worldwide and a strong international network of manufacturing, sales, and distribution sites, NORMA Group is built on speed, adaptability, and a results-driven mindset. At the same time, the company values life beyond work, offering flexible working arrangements that empower employees to align their careers with their personal lives.

As the company’s Shared Service Center in Novi Sad continues to grow, we are looking for a sales-driven professional to take on the role of  Inside Sales Specialist

About the Role

As an Inside Sales Specialist, you will report directly to the Inside Sales Team Leader and serve as the primary commercial contact for Segment C customers. You will manage the quotation lifecycle, drive customer follow-ups, and ensure commercial excellence. This role requires a strong sales mindset and the ability to balance relationship-building with KPI ownership.

More specifically, you will:

• Serve as the main commercial contact for Segment C customers, managing RFQs, enquiries, and follow-ups
• Coordinate pricing, contract approvals, and internal processes to ensure data accuracy in CRM and NORMA System
• Support key customer negotiations and contribute to commercial strategy and KPI tracking
• Lead pricing reviews, profitability monitoring, and identify productivity and cost-saving opportunities
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What qualifications should you have to be successful in this role?

• At least 2 years of sales experience in a manufacturing environment, automotive industry is highly preferred
• Fluency in English (spoken and written)
• Good knowledge of German, French, Spanish, Italian, or Swedish
• Proficiency in Microsoft Office
• Hands-on experience with CRM systems
• Experience with ERP and BI tools

What can you expect?

• 22 days of paid annual leave, with additional vacation days awarded for a completed university degree and 10 years of professional experience
• Flexible start to your workday (between 7:00 a.m. and 9:00 a.m.)
• Hybrid work model, including 5 days per month of remote work
• Modern offices in the Novi Sad Science and Technology Park, offering a cutting-edge environment that fosters innovation and collaboration

What does the selection process look like?

• Application Submission – Submit your application through our online platform.
• Initial Interview – Shortlisted candidates will be invited to an online interview with a recruiter from TIM Centar.
• Interview with the Client – Selected candidates will proceed to interviews with the hiring team.
• Final Decision – The top candidate will receive an offer.
• The entire process will be conducted with full discretion. Your application will be treated as strictly confidential. 
• We nurture candidates. If you apply, you will receive feedback. There are no exceptions. 

We are looking forward to your application!