Licence Manager Assistant

We are expanding our team and are looking for a highly organized and detail-oriented Licence manager Assistant to provide support to an international client.

The position involves managing software licenses, handling user requests, maintaining records, and providing basic user support related to software usage and compliance. The role includes hybrid working, with working hours from Monday to Friday, 09:00–17:00 CET.

Key Responsibilities:

• Handle and process software license requests in line with established procedures
• Check license availability and assign licenses to users, devices, or servers
• Maintain and update software lifecycle data in the SAM system (e.g., ServiceNow)
• Assist in the renewal of software maintenance and license contracts
• Respond to user inquiries and incidents related to software licenses (1st-level support)
• Support and document activities during software vendor audits
• Ensure all actions are accurately tracked and documented in the SAM tool
• Analyzing software usage to identify over-licensing or under-licensing
• Reference: Nk02_eZCDxEkL2XJuSHb9IHxL9YBSzmGsCdOuNMS_ar5rjyD7KJSSM2QUcjgyRbG

Requirements:

• Fluent in English (spoken and written) – daily communication is in English
• Experience in software asset management, IT administration, or service desk support (handling and progressing tickets)
• Extensive hands-on experience with ServiceNow
• Experience with other SAM tools is a strong plus
• Basic IT skills
• High attention to detail and strong organizational skills
• Self-driven, proactive, and comfortable working in a structured, remote environment

What we offer:

• A full-time employment contract
• Compensation package (private health insurance, team-buildings, professional education and certification)
• Possibility of getting salary raise
• Opportunity for carrier growth
• A highly professional, but very friendly team you will enjoy being a part of
• Overtime working hours are recorded and compensated (if requared)
• Training required for the role will be provided

Human corporative culture:

• 98.55% would recommend GDC as a great place to work
• 93.2% have access to the tools, resources, and equipment needed to perform their jobs effectively
• 91.3% are proud to be part of our company
• Every newborn child of our employees receives a gift worth 300€

We are looking forward to receiving your resume. We endeavor to make our selection process as quick and as transparent as possible – don't hesitate to ask if you have any questions. Please, bear in mind that only shortlisted candidates will be contacted for an interview.