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Project/Program Management Analyst - German and English language

M Plus Serbia d.o.o.

Beograd

06.12.2025.

  • ugovor
  • puno radno vreme
  • 1. smena
  • online intervju za posao


WE'RE HIRING!

Project/Program Management Analyst - German and English language

M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

Join our team as a Project/Program Management Analyst and support key operational processes that drive customer success and sales efficiency. This is a great opportunity for mid-level professionals to build expertise in data management, order processing, and project coordination in a dynamic, international environment.

The ideal candidate should be detail-oriented, proactive, and eager to learn, with strong organizational and communication skills.

If this sounds like you, explore the main duties of the position below:

  • Entering and maintaining order information in internal systems (WOT/SPOT) with high accuracy
  • Managing entitlement records, solution set updates, and catalog changes
  • Responding to account setup requests efficiently and accurately
  • Generating reports (NSC) to support opportunity management and business operations
  • Performing mass data updates, territory adjustments, and supporting various data entry tasks
  • Creating and revising sales quotes; supporting quote-to-invoice lifecycle
  • Managing account creation and PID setup in CWEB
  • Assisting in order management and tracking follow-ups
  • Supporting contract administration and renewal processes for hardware/software maintenance
  • Coordinating with Inside Sales for customer communication and validation
  • Updating entitlement and solution set data in RSIM, Vantive, and CSS
  • Participating in ad-hoc projects as assigned

What we expect from you:

  • Fluency in German and English language
  • Demonstrated ability to handle projects effectively, or a strong willingness to learn and grow in project management
  • Strong communication and mentorship skills
  • Ability to develop and manage budgets, track expenses, and ensure resource allocation
  • Ability to negotiate within IT organizations and with vendors/clients
  • Strong analytical skills and independent judgment in decision-making
  • Team orientation

What you will get from us:

  • Office work (9 am - 5 pm)
  • Opportunity to develop skills through training
  • Work in a large, international team

If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!

    M Plus Serbia

    M Plus Serbia

    Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su:…

    Iskustva zaposlenih

    "Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina. Mplus mi je kroz godine dao prostora za razvoj karijere, to je ono što motiviše mene i…"Pročitajte celo iskustvo

    Beneficije

    Obuke, konferencije
    Edukacija, profesionalni razvoj
    Zabavni sadržaj
    Kompanijski popusti
    Porodica i roditeljstvo
    Nagrade, bonusi, pokloni
    Timska druženja
    Zdravlje

    Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.