Recruitment and Onboarding Assistant

About us

N Family Club is one of the UK’s fastest-growing, children’s nursery Groups.

Based in London, we launched N in 2017 and in eight years, we’ve opened 50 sites, won a national Nursery World award & secured multi-million pound investment from a high profile investor to power our expansion.

If you’re excited about helping us build it - we’d love to hear from you. Take a look for yourself: www.nfamilyclub.com

About the role

Join our growing Onboarding team! Play a pivotal role in providing a proactive and accurate service to our candidates and colleagues through our end-to-end recruitment process.

This will include onboarding for new starters, DBS processing, obtaining references, qualifications and overseas criminal checks and understanding the regulations around Right to Work, qualifications and overseas checks.

Reporting into the Onboarding Partner, this role will also be the first contact point for Nursery Management and the Talent Acquisition Team, processing the day-to-day general queries to deadline and with exceptional attention to detail. Time management, prioritisation and organisational skills are critical for this role along with good IT skills.

This is a remote full-time position based in Serbia, with working hours 10am-6pm CET Monday to Friday.

To be successful in this role, you will; Go Beyond, Be Outstandingly Outstanding and Play as a Team.

Key Responsibilities:

• Managing the Onboarding inbox, ensuring that all compliance queries are responded to and actioned within the appropriate time frame.
• Providing first line advice to Nursery Management, the Talent Acquisition Team and the People Experience Team regarding all compliance related queries.
• Completing the onboarding compliance process for new starters and continuing the checks through to Hire.
• Updating relevant systems, ensuring all compliance related documents are uploaded and clearly labelled.
• Supporting managers and team members with any additional administrative tasks including confirming start dates, sending out first day emails, generating contracts.
• Maintaining a good working knowledge of Government and Department for Education policies to keep up to date with any changes, particularly around the EU Settlement scheme and visa sharecodes.
• Working with Talent Acquisition and the Onboarding Partner to obtain missing information to ensure full compliance.
• Being the point of contact for all onboarding related queries across the business.
• Ensuring a smooth compliance journey for all new candidates joining the business.
• Role modelling the N values and ways of working.
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Experience:

• Previous experience working remotely and in a HR admin or Recruitment Admin role
• Experience working with HR systems (HiBob is desirable)
• Experience working with ATS systems (PinPoint is desirable)
• Experience working in fast-paced and agile teams
• Ideally some experience within (but definitely a passion for) the Early Years or Education sector

Competencies:

• Excellent English communication skills, both written and verbal
• Confidence in communicating with all stakeholders across the business and building effective relationships.
• Excellent IT Skills; competent with Microsoft Office, Google Workspace, and other cloud-based systems.
• Exceptional attention to detail and accuracy
• First class organisation skills with excellent prioritisation and strong follow-up skills
• A developing knowledge of legislation and the willingness to update knowledge continuously

Personal attributes:

• An empathetic approach – this role is to support our candidates through the compliance process, assisting to make it a smooth journey, and we should put them at the forefront when working through compliance related matters
• Collaborative, team-oriented work ethic
• Excitement about joining a start-up embarking on huge growth (resilience, commitment, and flexibility)
• Willingness to get involved in a variety of different projects as and when required
• Positive and can-do attitude

Benefits:

• Generous Holiday: Enjoy 25 days of holiday a year
• Connectedness: Monthly team meet ups at our Belgrade co-working space & team Summer Party
• Social Fun: Annual all expenses paid trip to London and join us for our Winter Party
• 5-Year Bonus: Celebrate your 5th year n.iversary with a round-the-world trip and 2 extra weeks of holiday
• Private health insurance