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Renewal Account Manager

Clarivate

Beograd | Hibrid

20.01.2026.

  • ugovor
  • puno radno vreme

We are looking for a Belgrade-based Renewal Account Manager to join our global Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Academia & Government.

About You – experience, education, skills, and accomplishments

  • Bachelor’s Degree or equivalent working experience
  • Proficient level of English language
  • 5+ years of relevant working experience with a proven track record in managing customer relationships and achieving sales targets
  • Proficient level of Excel

It would be great if you also have . . .

  • Salesforce working experience
  • Attention to detail
  • Previous experience in academic context
  • Previous experience working with different stakeholders

What will you be doing in this role?

  • Engage with customers to identify renewal opportunities, address their specific needs, and provide advanced support.
  • Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales.
  • Maintain and strengthen relationships with key customers through strategic communication and exceptional service to ensure satisfaction and loyalty.
  • Provide sales planning and contribute to the development and execution of comprehensive sales strategies.
  • Create, update, and analyze detailed reports on subscription activities, contract status, and renewal performance metrics.
  • Continuously enhance knowledge about product offerings and market trends to improve sales effectiveness.
  • Drive the achievement of sales and renewal targets.
  • Provide regular updates and insights on renewal opportunities and deliver accurate forecasts to leadership.
  • Utilize and optimize all sales tools and technologies to enhance sales processes and outcomes.
  • Coordinate with account team to give updates on where renewals are at and what help is needed.

About the Team

The team is responsible for account renewal within A&G space in Clarivate.

Benefits 

  • Holidays: 25 days paid leave per annum 
  • Private Health Insurance
  •  Paid Lunch 
  • My Learning Platform
  •  Monthly bonus
  • Fit Pass 
  • Life Insurance
  • Accident Insurance
  • Company bicycles for rent free of charge

Hours of Work  

This is a permanent contract.

The working hours for this role would be two days per week from 9:00 AM to 5:00 PM, while the remaining three days a week would follow a more flexible schedule, ideally from 12:00 PM to 8:00 PM.

This is a hybrid position; you will be expected to work from our Belgrade office 3 days every other week.

Please note that only shortlisted candidates will be contacted.

    Clarivate

    Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation. Whether it’s providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity. Learn more about our products and services…

    Iskustva zaposlenih

    "My positive impression of this company started at the very beginning of the journey – at the interview. I felt great energy during the whole process and I’m still feeling the same vibe – almost 3…"Pročitajte celo iskustvo

    Beneficije

    Team building
    Sport and fitness
    Awards, bonuses, gifts
    Food and drinks
    Education, professional development
    Private health insurance
    Personalized benefits
    Fun & Entertainment
    Company discount
    Flexible working hours
    Health and wellbeing

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