Revenue Assurance Analyst

Job title: Revenue Assurance Analyst (18 month FTC)

Office location: Serbia with Hybrid working (3 days in the office)

About the role and the Team:

The Revenue Assurance Analyst plays a critical role in safeguarding the company's revenue streams by ensuring accurate billing, preventing revenue leakage, and supporting strategic decision-making through data analysis. Success in this role means delivering reliable insights, maintaining robust process controls, and collaborating effectively with technical and operational teams to optimize revenue assurance practices.

 What will you be doing?

• Analyze billing and revenue reports to identify trends, anomalies, and opportunities for improvement
• Monitor and evaluate process controls to ensure compliance and accuracy across billing systems
• Investigate and resolve discrepancies in revenue streams, applying documented corrective actions
• Provide data-driven insights to support strategic and operational decision-making
• Collaborate with operations, IT, and finance teams to implement revenue assurance initiatives
• Develop and maintain dashboards and reports for revenue performance monitoring
• Support audits by preparing documentation and addressing open items promptly       
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What we are looking for:

• Bachelor's degree in Business, Economics, Finance or any related field
• Previous experience in revenue assurance, billing analysis, or financial operations - DESIRABLE
• Strong analytical and problem-solving skills with attention to detail
• Proficiency in data analysis tools (Excel, BI tools, Tableau knowledge is Desirable)
• Knowledge of telecom billing systems and processes - DESIRABLE

Why work for us?

We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we're more than 700 people. Do you want to be a part of our next adventure?

Going beyond the expected

Whatever we're doing – whether we're liaising with our customers, delivering our network, or working on our company strategy, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:

• We work smarter together
• We stay focused
• We strive for excellence

Some of our key Benefits:

• Competitive salary
• Global Remote working for up to 2 week per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, move house and volunteer
• Access to a wellbeing platform, Rezilient
• Partnership with SOS Children's Village
• Private medical insurance
• Fit Pass discount
• Technology discount
• Team sports activities
• Massages in the office
• Sweet Tuesdays

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

• You apply (please send us your CV in English)
• We carefully review your application
• We'll get back to you — even if it's a no (for now)