Are you fluent in German or French, speak English, and have call center experience?
Then this role might be perfect for you!
Responsibilities:
- Providing expert advice and support to qualified private and institutional investors;
- Offering investment opportunities;
- Providing accurate and up-to-date information about products and services;
- Quick and professional resolution of customer inquiries by phone, e-mail and chat;
- Documenting all interactions with customers in the company's system;
- Achieving and exceeding individual and team goals;
- Continuous improvement of knowledge about the company's products, services and processes.
You are the right candidate for us, if you:
- You are fluent in German/French and English (optional and desirable) - written and spoken;
- You have previous work experience in a call center;
- You have excellent communication and interpersonal skills and talent for sales;
- You have a pleasant, professional and confident attitude;
- If you are focused, disciplined and responsible towards work;
- You have strong problem-solving and analytical skills.
What we offer?
- Salary range 800 - 1000 EUR based on your knowledge and experience;
- Professional development and a business trip to Switzerland, where the company's headquarters are located, work with a mentor, etc;
- An hour break during working hours;
- Open space business premises at Bulevar Vojvode Stepe 30 in Novi Sad;
- Quiet part of Novi Sad, without noise and plenty of parking spots.
What does the selection process look like?
- HR interview - up to 60 minutes (online/on-site);
- Technical and final interview - offer (online/on-site).
MetaSwiss Solutions DOO Novi Sad
MetaSwiss Solutions DOO Novi Sad is part of MetaSwiss Group AG from Winthertur. The company is focused on developing financial metaverse by combining Digitalization and Decentralization with digital and traditional finance. While focussed on the financial sector, MetaSwiss assists companies from different industries in all the areas of expertise: Software Development, Web Design, Digital Marketing, Graphic Design, SEO & Google Ads…