Sales Manager

DS Smith is a global leader in sustainable packaging solutions and other fiber-based products. We believe that a better and more sustainable future is possible with the right people - those who encourage and support each other to achieve positive change. We employ more than 60,000 colleagues in North America, Europe, the Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain and more. Together with our customers, we make the world safer and more productive through every sustainable packaging solution we produce. Become a part of the world's leading organization and realize your full professional potential by working with us!

We are currently seeking a seasoned Sales Manager to join our dynamic Sales team providing support to our site in Kruševac. This pivotal role is essential in encouraging business growth, proactive management and development of the sales team.

Sales Manager

As a Sales Manager, you will lead the development and execution of the commercial strategy within the corrugated packaging business. You will be responsible for driving profitable growth, strengthening key customer relationships, and identifying new business opportunities in a highly competitive market.

Key Responsibilities:

• Lead, manage, and develop the sales function within the packaging business;
• Define and implement sales strategies aligned with company objectives and market trends;
• Collaborate with the Marketing team on promotional activities and campaigns;
• Define pricing strategies and discount policies;
• Manage key accounts and build long-term partnerships with strategic customers;
• Develop pricing strategies, margin management, and commercial policies;
• Monitor and manage the sales pipeline, ensuring accurate forecasting and delivery against targets;
• Analyze market trends and dynamics, and identify growth opportunities;
• Collaborate closely with production, supply chain, and design teams to deliver optimized packaging solutions;
• Participate in budgeting and forecasting processes;
• Track key sales KPIs (revenue, profitability, conversion rates);
• Prepare regular sales performance reports;
• Monitor receivables, stock levels, and other operational indicators
• Drive continuous improvement in sales processes and customer experience;
• Ensure timely collection of receivables and overall account health;
• Ensure compliance with internal procedures and health & safety regulations.
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Qualifications:

• Minimum 5 years of experience in similar roles;
• University degree in Economics, Business, Marketing, or related field;
• Advanced knowledge of MS Office (especially Outlook and PowerPoint);
• English language proficiency – minimum B2 level;
• Strong strategic thinking and results orientation;
• Excellent communication and negotiation skills;
• High-level presentation skills;
• Ability to build and maintain strong client relationships;
• Good understanding of market trends and industry dynamics;
• High level of responsibility and initiative.

What We Offer:

• A competitive compensation package including salary, solid benefits, and recognition for strong performance.
• Opportunities for professional development through relevant training programs and support for building long‑term career skills.
• A respectful, collaborative, and supportive work environment where your contributions are valued and your expertise is taken seriously.
• A balanced approach to work and life, reinforced by policies and practices that promote employee well‑being and sustainable ways of working.          

We are proud to be an equal opportunity employer dedicated to fostering an inclusive, diverse, and respectful workplace. All qualified applicants will be considered for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or any other protected characteristic.