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Senior CRM Data Analyst

Raiffeisen banka a.d.

Beograd | Hibrid

18.02.2026.

  • ugovor
  • puno radno vreme

We are looking for a business expert with a technical background, specialized in data analytics. In our team, you will work on innovative CRM strategies, test new approaches, and use cutting-edge marketing automation tools.

What will you do?

  • Perform complex analyzes based on digital and traditional data
  • Create customer insights to increase sales and improve relationship with customers
  • Improve and maintain CRM Infrastructure (CRM jobs, data transformation)
  • Support execution of CRM Campaigns (various analysis, coding – SAS/SQL)
  • Maintain, improve, and identify new real-time use cases 
  • Create different CRM reports for relevant stakeholders and Management
  • Build and maintain dashboards, reports and KPIs to track CRM and digital performance
  • Ensure Data Quality accuracy and compliance with data protection regulation (e.g. GDPR)

What are we looking for?

  • 3+ years preferably in financial sector
  • University degree (bachelor’s or higher)
  • Experience with at least one of programming tools (SAS, SQL, Python) 
  • Excellent knowledge of MS Office tools
  • Excellent organizational and communication skills
  • Advanced knowledge of English (written and spoken)

What makes you a great fit?

  • Make conclusions based on relevant data and insights
  • Detailed-oriented with strong problem-solving skills
  • Strong analytical mindset with the ability to translate data into actionable insights
  • Proactive approach to everyday work

We offer:

  • Working in a positive atmosphere and supportive work environment
  • Agile way of working with modern and digitalized processes
  • Working with cross-functional team consisting of different industry experts
  • Unique chance to participate in and drive digital transformation of the organization
  • Ability to see the purpose and direct impact as result of your work
  • Opportunity for continuous professional and personal development
  • Flexible working arrangements, hybrid way of work and determining your own work life balance
  • Private pension fund and health insurance
  • Company restaurant with preferential prices for employees
  • Sport activities and team buildings

*Please be advised that only short-listed candidates will be contacted.

    Raiffeisen

    Raiffeisen

    Raiffeisen banka je jedna od vodećih banaka u Srbiji. Već 22 godine poslujemo na domaćem tržištu i od prvog dana smo prepoznati kao pouzdan partner i kvalitetan poslodavac. Deo smo Raiffeisen Bank International, jedne od najvećih bankarskih grupacija u Srednjoj i Istočnoj Evropi. Preko 2.000 zaposlenih danas čini tim Raiffeisen banke, u okviru široke mreže sa preko 80 poslovnica širom Srbije i centralom banke u Beogradu. Raiffeisen sistem u Srbiji pored Raiffeisen banke obuhvata i više…

    Više o poslodavcu Više o poslodavcu na HelloWorld

    Iskustva zaposlenih

    "„Raiffeisen banka za mene predstavlja pravo mesto za početak karijere, gde u podržavajućoj atmosferi imate priliku za usavršavanje i profesionalni napredak.“ Svoju poslovnu karijeru u Raiffeisen…"Pročitajte celo iskustvo

    Beneficije

    Dodatni slobodni dani
    Dobrovoljno zdravstveno osiguranje
    Edukacija, profesionalni razvoj
    Fleksibilno radno vreme
    Rad od kuće
    Zabavni sadržaj
    Timska druženja
    Nagrade, bonusi, pokloni
    Sport i rekreacija
    Hrana i piće
    Porodica i roditeljstvo
    Obezbeđena oprema za rad
    Kompanijski popusti
    Društvena odgovornost

    Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.