SysOps Support Engineer

Global Engineering Technologies – GET is a Belgrade-based Serbian company founded in 2007. GET is recognized as a reliable ISV and IT outsourcing company on the international market. We specialize in software development and IT services and we are one of the fastest-growing IT companies in SEE with Atlassian, SAP, and Boomi partner status. GET is present at important industry IT conferences and public events in the region.

We are innovators, engineers, designers and project managers who work with clients to produce great results in their businesses. On top of that, we are also original thinkers who create new business models in partnership with our clients.

GET has more than 280 software engineers, business analysts, and business domain experts. GET works in deep-partnership mode with clients ranging from 5 to 120 thousand employees, engaging in projects for their own clients, some of them with more than 300 thousand employees. GET is recognized as a reliable partner of Atlassian, SAP, and Boomi.

We are GET. And we grow together as a team.

Click to GET Inside: www.global-engineering-technologies.com/get-inside

Due to our continuous growth, we are looking for: SysOps Support Engineer

If you want to kick off your IT career in a hands-on role, join us as a SysOps Support Engineer in our R&D team, supporting a major enterprise client in the automotive industry. You’ll work directly with end users through our ticketing system, solving real issues, learning SysOps technologies, and building the foundation for a strong career in enterprise IT.

Responsibilities

• Assisting on development in Infrastructure as a Code, ensuring its resilience and focus on performance
• Assisting on automation of operational tasks (develop scripts and tools that streamline processes, reduce manual intervention, and enhance system performance)
• Installation, configuration and maintenance of application tools based on vendor software solutions on Linux and Windows environment via automated manner through dedicated tools
• Monitoring of Infrastructure and Application servers and setting up the thresholds and alerts
• Quickly resolve issues and minimize impact on end-user productivity and overall organization in collaboration with stakeholders
• Maintaining detailed documentation of system configuration, procedures and incidents for future references
• Working on the ticketing system with end users
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About you

• Focus on Windows and Linux
• Knowledge of RHEL, Ubuntu (installation, configuration, administration and monitoring of applications)
• Knowledge of Cloud environments
• Knowledge of Dockers
• Skilled in Windows server administration
• Willingness to learn new things, investigate unknown problems and improve existing implementation
• Good organizational skills and ability to manage projects according to schedule
• Good command of written and spoken English

It would be a plus to have

• AWS certification
• Scripting language knowledge (Python, PowerShell)
• Knowledge of Ansible
• Knowledge of at least one IaC tool (Terraform, CloudFormation)

GET benefits you

• Working in highly-skilled teams with dedicated mentorship (only for juniors)
• Hybrid work model
• Private health insurance
• Choose one additional benefit: FitPass, event tickets or private pension insurance
• Learning and growth program
• Access to Udemy, Pluralsight and GET Library
• Language classes (English & German)
• Team buildings and other team events
• Various shopping discounts
• Weekly sport activities (football, basketball, volleyball)
• Gaming room (billiards, table football, darts & board games)
• Gift/vouchers for special occasions (Newborns, International Women Day, Christmas gifts for kids)
• Possibility to travel abroad (only if the job description requires it)

We are pleased that you have taken the first step to finding out about a career at Global Engineering Technologies. In order to ensure the most professional treatment of your application, GET is exclusively using online applications.

Please note that only shortlisted candidates will be contacted.