Marketing Assistant

About us

N Family Club is one of the UK’s fastest-growing, children’s nursery Groups.
Based in London, we launched N in 2017 and in seven years, we’ve opened 33 sites, won a national Nursery World award & secured multi-million pound investment from a high profile investor to power our expansion.

If you’re excited about helping us build it - we’d love to hear from you.

Take a look for yourself www.nfamilyclub.com

About the role

This is a remote full-time position based in Serbia, with working hours 10am-6pm CET Monday to Friday.

We are looking for a highly organized and experienced Marketing Assistant to provide high standard of administration support to our Marketing Team

To be successful in this role, you will; Go Beyond, Be Outstandingly Outstanding and Play as a Team.

Specific duties and responsibilities:

Assistance with campaign launches:

• Creating web pages for new locations on WordPress and adding new nurseries to content on existing web pages
• Liaising with our web developer to add new nurseries to our deposit payment portal
• Creating new business profiles on Google and Day Nurseries
• Using InDesign to create new nursery fee sheet
• Liaising with suppliers for brochure print and distribution
• Liaising with photographers to book in new nursery shoots
• Adding photography shots plus 360 to the website and all relevant platforms
• Resource management: ensuring new nursery receives all resources required for opening including ordering artwork, posters, and N branded resources e.g. lanyards, hi-vis jackets, etc.
• Setting up new nurseries with Screencloud and Day Nurseries accounts
• Reference: VD4_IhD-JZ5VNzKeUQ3M0OsASV2dD07McQTrZmRQxN4.

Additional website content management:

• Monthly website audit and subsequent edits
• Content updates (policies, fee sheets, Ts & Cs, latest news, what’s on updates)

Company newsletters:

Family Club newsletter:

• Working with our content editor to create monthly Family Club newsletter - inputting content into Mailchimp and sending to database
• Create events in Eventbrite and uploading them to What’s On page of the website
• Create meetings in Zoom for each event
• Create event call sheets and send to the supplier and the N Family Club team host assigned to that event including Zoom details and contact information of those attending
• Uploading supplier invoices in Spendesk, our spend management system
• Using InDesign to create a What’s on poster and sending to all nurseries

The Dispatch newsletter:

• Working with our content editor and senior content manager to gather content, inputting this into Mailchimp and sending to database

Dreamers & Changemakers newsletter:

• Working with our senior content manager to gather content from wider teams within the business, inputting this into InDesign template and sending to team on Hibob - our HR system
• Monthly check of which nurseries have completed their newsletter and report to each regional director
• Monthly quality check: did they complete and send their newsletter, did they follow the Google Slides template, is the design as it should be?

Team bio organisation:

• Ensuring that each nursery’s manager, deputy manager(s) and front-of-house has provided a bio about themself and a photo
• Using Photoshop to edit each photo - basic use of a template: resizing, brightening, colour correcting as needed.
• Proofreading and editing of written bio
• Uploading bio on to website

Resource management:

• Maintaining stock levels of all of our welcome pack items, team welcome pack items and additional branded resources
• Ordering additional stock from suppliers as needed
• Notifying our warehouse of order deliveries
• Monthly report to the finance team for any nursery orders to ensure any nursery spending is captured on budgets
• Keeping on top of our print matrix, ensuring any increase in costs are captured and that welcome pack costs remain on budget

Additional responsibilities:

• ScreenCloud - ensuring nurseries are displaying appropriate content with is on brand. Changing nursery display screens on special/celebration days and ensuring content is changed back the following day
• Using Google Slides template to create weekly menu and sharing with nursery front of houses
• Additional content assistance: Using InDesign, Photoshop and iMovie to assist the senior content manager with the creation of some content pieces. Some assistance with posting content on social media/scheduling posts on Sprout social.
• Providing administrative and project support which may not be specifically included within this job description, but is consistent with the general level of the job and responsibilities described

Working experience requirements:

• Experience in the same or similar positions
• Experience working in fast-paced and agile teams is desirable
• Experience working remotely in an administrative role is desirable

 About you

 Competencies:

• Excellent English communication skills, both written and verbally, with confidence to communicate with all stakeholders across the business and build effective relationships
• Excellent IT skills, competent with Microsoft Office, Google Workspace and other cloud-based systems
• Previous experience using WordPress preferred
• Some basic understanding of InDesign & Photoshop preferred
• A developing knowledge of technical systems and the willingness to update knowledge continuously
• Exceptional attention to detail and accuracy
• Excellent organisation skills with excellent prioritisation and strong follow-up skills

Personal attributes:

• Outgoing and friendly personality
• Collaborative, team-oriented work ethic
• Flexible and responsive to changing daily priorities

 Benefits

• 25 days annual leave
• Monthly team meet ups at Belgrade co-working space & team Summer Party
• Annual all expenses paid trip to London and company Winter Party
• Round the World ticket after 5 years of service